Hias IT Officer - Jobs in Kenya

Hias IT Officer - Jobs in Kenya

HIAS seeks an IT Officer to provide technical support to users in all areas related to personal Computers (PC), PC related hardware/software, E-Mail, mobile voice/data devices,, network and Internet services for its offices in the country.

User support includes, but is not limited to: all device related peripherals; software; enterprise class applications; and audio visual components, video conferencing and basic account administration.

S/he provides end user assistance in-person at their location, via telephone, or using an electronic medium such as email, chat or remote support tools, and equally supports, manages and administers the local area network (LAN), wide area network (WAN) and respective equipment (servers, routers, wireless, etc.), including all manners of maintenance for both hardware and software (TCP-IP, DNS, Operating System, etc.).

Essential Functions:

  • Provides technical support to users for IT related hardware and software.
    Supports and administers the local area network (LAN), Internet services and respective equipment (servers, routers, wireless, etc.), including all manners of maintenance of its associated hardware and software.
  • Ensures the daily optimal performance of all computer systems.
  • Installs, purchase, troubleshoots, and repairs hardware and software according to the standards set by HIAS’ Information Technology Department.
  • Maintains up-to-date inventory of computer equipment and software and provides information to management to support budgetary decisions.
  • Maintains, repairs or replaces computing device related peripherals.
  • Diagnoses and corrects problems with PC hardware and software and with mobile voice/data units;
  • Coordinates vendor support where necessary.
  • Keeps individuals informed as to the status of their request for IT assistance;
  • Sets up equipment and accounts for employee
    use, ensuring installation of appropriate software.
  • At the same time, ensures that all equipment is returned and accounts terminated when employees leave.
  • Confers with management, HQ IT peers, and employees to establish requirements for new systems or enhancements to processes.
  • Provides technical guidance and advice to country office management.
  • Instructs and provides training to employees in the proper use of IT related software and hardware.
  • Maintains close coordination with HQ IT peers to implement global IT projects.
  • Other duties as assigned

    Qualifications and Requirements
  • Must be a citizen of Kenya or possess Kenyan work authorization.
  • Bachelors Degree in Computer Science, Information Technology or related field.
  • A+ certification or network certification preferred.
  • A minimum of five (5) years in technology support environment.
  • Previous experience in NGOs highly desired.
  • Ability to travel to other office locations in the country, as needed.
  • Experience in Microsoft 365 platform.
  • Written spoken fluency in English.
  • Availability to work occasional after-hours and weekends for IT related projects.

    How to Apply
  • Interested and qualified candidates should apply online by 18th June 2019
  • For more information and job application details, see; Hias IT Officer - Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***