HF Group Manager – Digital Business Jobs in Kenya

Overall Job Purpose

The jobholder will be responsible for creating and managing the entire lifecycle of all digital products from inception to launch, mediating between customers, technical team, and vendors, communicating customer needs, and translating those needs into new product features for the design team.

They will develop and manage the implementation of the roadmap and backlog for all digital products & oversee the implementation of data pipelines end to end. In addition, they will evaluate, analyze, and provide insights from understanding the voice of the customer through a variety of data sources.

Principle Accountabilities

• Manage the product roadmap and backlog for all digital products.

• Lead and develop virtual digital product/ innovation teams and brings them together to deliver and maintain superior user-tested digital experiences.

• Oversee and manage lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing.

• Partner with the executive teams to identify key capabilities needed as well as identify potential issues.

• Partner with cross-functional teams regularly to ensure alignment on feature development and prioritization.

• Partner with the technical teams to manage the roadmap and backlog to ensure delivery of all capabilities on time and per expectation.

• Work with product marketing to develop positioning and messaging to ensure differentiation from competitors.

• Monitor and evaluate product performance to ensure constant product iteration and improvements.

• Working closely with project managers to assist with the development of work breakdown structures, work packages, test cases, requirements documentation, and project status report documentation and reporting.

Minimum Qualifications, Knowledge, and Experience

A Bachelor’s degree in Business Administration, Economics, Marketing, or Information Technology. A Master’s degree in Technology or Business-related course is an added advantage.

8 years of experience in the technology,

banking, telco, fintech or product fields.

5 years of product development, management, or product design experience in the digital world.

Proven experience delivering large-scale, complex web applications.

Demonstrable expertise in extracting insights from qualitative & quantitative research.

Extensive knowledge and experience with creating and managing business requirements and user stories for software platforms.

Possess quantitative and analytical skills to demonstrate benefit realization of project and marketing initiatives for (product).

Expertise in understanding and analyzing consumer markets research results, such as segmentation analysis and drivers of satisfaction related to the online and mobile financial experience.

Proven ability to build, motivate and manage teams.

Familiarity with HTML, XML, and web technologies, in a banking context, is a strong plus

Prince 2 or PMI certification.

Business Analysis or Product Development training.

Good knowledge of the systems and processes within the Financial Services industry especially Core Banking, Payments, Channels, CRM, and Data Management.

Metrics-driven with a deep understanding of customer needs and the market landscape.

Key Competencies and Skills

Must have a high level of strategic and innovative thinking, ability to shift into the details to make informed decisions when required.

Ability to shift into the details to make informed decisions when required.

Results-oriented.

Excellent interpersonal skills.

Analytical thinker.

How to Apply

For more information and job application details, see; HF Group Manager – Digital Business Jobs in Kenya

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