HF Group Head, Process Digitization Tribe Jobs in Kenya






Principle Accountabilities

  • Define and communicate a clear vision and strategy for the Process Digitization.
    Align tribe initiatives with the organization’s digital transformation and innovation goals.

  • Develop a roadmap for process digitization, prioritizing key areas with the greatest impact.

  • Lead the digitization and automation of core business processes to enhance efficiency and customer satisfaction.

  • Implement data-driven decision-making to optimize processes and reduce operational bottlenecks.

  • Ensure seamless integration of digital solutions with existing systems and platforms.

  • Collaborate with internal teams, technology partners, and third-party vendors to optimize channel performance.

  • Establish and manage strategic partnerships that enhance distribution and service delivery.

  • Align business channel strategies with key stakeholders, including other business team in the group, credit, risk & compliance, technology and marketing.

  • Lead and develop a high-performing team, including scrum masters and product owners.

  • Foster a culture of innovation, collaboration, and agile execution.

  • Provide coaching, mentorship, and training to enhance team capabilities and drive
    performance excellence.

    Key Competencies and Skills

  • Proven track record of leading agile teams and delivering successful digital solutions.

  • Strong knowledge
    of process automation tools, digital platforms, and emerging technologies.

  • Experience in leading multi-disciplinary teams, including Product Owners and Scrum Masters.

  • Demonstrated ability to strategize and execute large-scale digital transformation initiatives.

    Minimum Qualifications, Knowledge and Experience

    Experience, Academic & Professional Qualifications

  • Bachelor’s degree in Business, IT, Computer Science, or a related field (Master’s degree preferred).

  • 10+ years of experience in digital transformation, process optimization, or product management.

  • Expertise in Agile frameworks (Scrum, Kanban),Lean methodologies and design thinking.

    How to Apply

    For more information and job application details, see; HF Group Head, Process Digitization Tribe Jobs in Kenya

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