HF Group Collections Officer Jobs in Kenya
HF Group Collections Officer Jobs in Kenya
Reporting To: Manager – Planning, Strategy & Performance Management
Overall Job PurposeThe Collections Officer will be responsible for ensuring focused attention on and closely monitoring the performance of an assigned portfolio of accounts in early arrears by identifying, reviewing, monitoring and implementing collections’ action plans to ensure good portfolio performance.
Principle Accountabilities Reviewing and identifying accounts in early arrears and recommending the best plan of action for resolution.
Implementing approved action plans and monitoring performance of accounts to ensure that objectives are met
Keeping requisite data on assigned portfolio that is to be used in production of reports
Use analytics dashboards to flag and highlight incidences that reflect heightened risk profiles and non-adherence to loans covenants
Conducting customer call visits to access business performance for property sales clients.
Ensure accurate Collections Progress Reports (CPR) that is detailed on assigned portfolio are generated and reviewed.
Reduction of monthly provisioning from current average and accounts migration.
Coordinating with external service providers e.g. brokers and insurance companies on the recovery process
for assigned accounts where necessary (asset finance & IPF).
Minimum Qualifications, Knowledge and Experience
University degree Upper 2nd Class Honors or 3.0 GPA in Credit management or Business related field
3 years’ experience, two of which should be in credit / lending in a debt management / collection functions or credit analysis.
Key Competencies and Skills
IT Skills
Basic principles of banking and lending
Analytical
Communication skills
Interpersonal skills
Team player
Application Deadline
22 September 2022
Subsidiary
HFC
Job Category
Sales
How to Apply
For more information and job application details, see: ( HF Group Collections Officer Jobs in Kenya
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