Heritage Insurance Underwriting Analyst Jobs in Kenya

Heritage Insurance Underwriting Analyst Jobs in Kenya

Job Summary

The role holder will be responsible for the eective processing of underwriting documents and verifcation of client data and assessment of the proposed risks within the set standards.

Key Responsibilities

Assess the proposed risk within set standards to accurately determine the risk the business is taking

Policy generation and motor certificate issuance

Preparation of policy documents

Policy endorsements

Policy reconciliation

Policy renewal

Policy debiting

Policy cancellations

Issuance of cover notes

Issuance of quotations

Keep detailed and accurate records of policies underwritten and decisions made

Maintain high standards of customer service by responding to client’s enquiries (walk-in clients, telephone, and emails) and efficiently address their issues

Assist clients in identifying our products (policies) that suit their needs in line with insurance principles.

Liaise with intermediaries and direct clients on issues in relation to their policies to provide correct information to the client

Apply the credit control policy and ensure that debit/ credit notes raised, are raised in the correct month to facilitate collection

Ensure proper filing of client information both manual and electronic for easy retrieval of documentation when required

Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.

Record customer complaints with the customer complaints champion in the department and

offer solutions where necessary.

Qualifications

Bachelor’s degree in Insurance, Finance, Economics, or other business-related discipline
Progress towards Diploma in Insurance (ACII or AIIK), (at least 3 papers or equivalent).

Experience

2 years’ experience in the insurance or financial services industry.

Competencies

Understanding of insurance operations and concepts

Knowledge of insurance products

Knowledge of underwriting processes and procedures

Technical competence in underwriting insurance risks

Knowledge of insurance regulatory requirements

Delivering results and meeting customer expectations

Following instructions and procedures

Coping with pressures and setbacks

Relating and networking

Analysing

Working with people

Applying expertise and technology

Learning and researching

Presenting and communicating information

Achieving personal work goals and objectives

How to Apply

If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke. Clearly state the job title on the subject heading.

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