Head of Digital Channels Jobs in Kenya at an established Bank

Head of Digital Channels Jobs in Kenya at an established Bank

Our client, an established bank is looking to and hire for a Head of Digital Channels.

The successful candidate will be responsible for developing and driving the bank’s digital business strategy as well as provide leadership to the digital team aimed towards growing the bank’s digital business.

He/she will oversee risk management geared towards managing and minimizing risk in the digital business channels.

Responsibilities

Reporting to the Chief Executive Officer, the successful candidate will be responsible for:

  • Driving revenue growth through all the various digital channels and increase customer adoption of digital banking through the development and implementation of the digital strategy;
  • Championing the role of digital in all revenue, product and communication activities; and provide digital knowledge input into customer and proposition development;
  • Drive digital marketing initiatives that will drive online acquisition, digital channel utilisation as well as brand awareness;
  • Drive key Group and business products to successful completion and share best practices and learning with Region/ Group;
  • Work with Segment/ Product and Voice & Virtual teams to provide insights on needs and behaviours of key customer activity;
  • Work with Analytics to understand client insights and ensure that these are fed back into digital marketing strategy;
  • Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML/CFT policies & procedures;
  • Ensure appropriate KPIs and targets are set for
    all staff in the digital channels and oversee performance appraisal and staff development
  • Acts as a digital pathfinder, interprets critical business drivers, conducts research, maintains an understanding of current banking/financial services industry trends, consults and participates in peer review in order to develop long-term plans.

    Key Competencies
  • Strategic Thinking;
  • Entrepreneurial Skills;
  • Stakeholder Management;
  • Innovative and Creative Thinking;
  • Drive for Execution;
  • Analytical and Problem Solving Skills;
  • People Development and Management.

    Qualifications
  • Bachelor’s degree in Information Technology or Business related field;
  • Master’s degree in IT or Business related field is an added advantage;
  • A minimum of ten (10) years’ experience in banking with at least five (5) years managing and implementing digital strategy and integration;
  • Demonstrated knowledge of IT Banking Systems Implementation and Capabilities.

    How to Apply
  • If you are qualified and up to the challenge please apply by sending an application to careers@altimaafrica.com with the subject Head of Digital Business by 5pm 24th July 2019.
  • Kindly attach your CV in word format.
  • Only shortlisted candidates will be contacted.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***