Greenlight Planet Social Media Executive Jobs in Uganda
Greenlight Planet Social Media Executive Jobs in Uganda
Job descriptionThe Call Centre Agent, Social Media will work closely with sales and marketing department in developing and implementing our social media strategy in order to increase our social media presence and improve our marketing and sales efforts.
Key Responsibilities
Responding to customers regarding their Social Media messages to improve their experience with Sun King products and services
Resolving customers’ product issues
Following up on incoming leads and working on converting them to sales
Adapting the brand voice and communicating with social media followers and customers through channels including Facebook, Twitter, and Instagram
Providing excellent customer service with great attention to detail in both written and audio responses
offering advice and product knowledge to an engaged customer base
Following up with customers through email and phone as needed
Brainstorm campaigns
Prepare reports based on analytic findings
Desired Characteristics
Must work well under minimal supervision and be able to juggle many tasks simultaneously with an excellent sense of prioritization
Excellent interpersonal skills
Good communication skills with fluency in both written and spoken English
Excellent grasp over Microsoft Office
Applications including database management experience
Clear thinking/problem-solving ability
Should be flexible, willing to stretch and achieve over and above base expectations
Strong phone and verbal communication skills along with active listening
How to Apply
For more information and job application details, see; Greenlight Planet Social Media Executive Jobs in Uganda
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