Green Africa Airways Limited Duty Officer Jobs in Nigeria
Green Africa Airways Limited Duty Officer Jobs in Nigeria
Job RoleSupervising resource utilization to meet Green Africa's standard while balancing customer service and accounting requirements
Providing leadership and direction for assigned staff over a 7day shift covering all daily flights, to achieve departmental goals for productivity and quality
Providing correct information regarding fares, ticketing, product knowledge and refunds to airport front level staff
Maintaining accurate records and update PNR files
Supervising all Reservations & Ticketing team activities in both back office and front desk to optimize all customer interactions into potential sales outcome
Ensuring all agreed SLAs, safety standards and procedures are adhered to by all internal and external parties
Ensuring all in-house teams and third parties adhere to agreed working practices/guidelines to ensure safe and on time turnaround.
Qualifications
Bachelor’s Degree or Higher Diploma in any field
2-3 years proven experience in a similar role
Advanced computer skills and high attention to detail.
Must have skills:
Excellent communication and interpersonal
High-level numeracy
Must be willing to work outdoor weather conditions under time pressure
Advanced computer skills and high attention to detail
Good to have
skills:
Problem-solving skill
Attention to details
Ability to remain calm personality in difficult situations
Adaptability to varying weather conditions
How to Apply
For more information and job application details, see; Green Africa Airways Limited Duty Officer Jobs in Nigeria
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