Great Lions Limited In/Vas Engineer Jobs in Kenya
Great Lions Limited In/Vas Engineer Jobs in Kenya
Summary To participate in the design, planning and optimization of VAS/Messaging and IN platforms and aid in a timely deployment of quality solutions, products and services in line with the business strategic objectives.
Manage and coordinate activities for support, design and implementation aspects of VAS/IN platform and services
Description
Key Accountabilities
Develop detailed technical guidelines, specifications and procedures for services projects implementation.
Assess network requirements for the introduction of planned new services platform.
Prepare the connectivity and Integration procedure and plan.
Developing Evaluation matrix for new platforms.
Study vendor upgrade procedures and benefits.
Manage upgrade projects and ensures full coordination with all involved department.
Develop UAT document for new products/Tariff/Service/Upgrade and Enhancement.
Messaging, VAS and IN Nodes optimization (by defining KPI’s and analyzing and take corrective actions).
Implementation of new product/Upgrade/service or enhancement.
Implementing corrective action came from utilization reports.
Assist in Trial testing release of new equipment.
Manage implementation of new node traffic distribution.
Configuring the system according to the technical procedures.
Analyze new technologies and current standard evolution to Assess their implications on the existing VAS and IN nodes architectures.
Deploy and integrate VAS products (SMSC, MMSC, Voicemail) into customer network environments.
Troubleshooting issues of VAS integration, interfacing with multi vendors such IN, Core Network, Billing and other third parties, encompassing: SS7 and IP provision
Study possible, supplementary and value-added service/ feature offerings, and recommend VAS products.
Monitor and respond promptly to any technical problem affecting the VAS node.
Customize and support standard online transaction processing (OLTP) applications that interface with the core GSM and data telecom Network nodes
Revising Roadmap of existing services/systems.
Benchmarking other vendors for the already existing services.
Ensure effective Auditing, Controlling and Policing of the GSM Networks to detect abuses and report misconduct and unfaithfulness.
Provide on-the-job training and guidance to colleagues in specific data-related tasks where appropriate.
Provide training and knowledge transfer to new recruits and interns.
Provide expert analysis and sound interpretation of Data, and expert advice on the possibilities and limitations of the available data, personally guiding and influencing strategic decision-making forums.
Support institution-wide strategic projects through the gathering and presentation appropriate management information and KPIs.
Enable and promote a culture of evidence-based enquiry and business intelligence.
Build and maintain strong relationships with key internal and external stakeholders.
Other Responsibilities
Support and maintain Value-Added Services platforms to ensure very high levels of service delivery and availability.
Integrate new products and services and ensure high quality end to end services are delivered to customers.
Continue to expand the capacity of the system to keep up with rapid growth
Work closely with the VAS vendors to ensure fixes and releases are delivered in a low impact manner.
Report regularly on system and service performance against key quality and availability targets
Collaborate closely with other relevant teams to deliver change in a coordinated way, aligned with business objectives.
Report traffic volumes.
Produce
relevant report for Incidences/Outages of HW/SW resources assigned.
Perform preventive maintenance and routine activities such as system backup, health check on regular basis.
Integrate various systems to extract data and reconcile data for accuracy and reporting.
Write scripts on different systems.
Run reports to extract data from different databases and sources.
Research and resolve Operator (Customer) disputes.
Prepare Billing reconciliations and identify root causes of discrepancies and resolve them.
Manage and assist day-to-day service delivery.
Responsible for accurate billing/charging of all customers and suppliers.
Contribute in the creation and improvements to procedures and routines.
Monitoring CDR files and reporting.
Monitor SMS & USSD traffic flow daily to ensure continuous service availability, in case of congestion & leakages like fraud, and as well as over utilization of memory space.
Ensure all data files (i.e. Logs, Messages, CDRs & STAT files) are generated on daily basis and ftp to mediation to be accessed by different departments/sections for Billing and Reconciliation purposes.
Provide Weekly and Monthly reports of Systems and Service Performances.
Configure, monitor & maintain SMS & USSD Application Service Providers as well as handling any related issues, complaints, problems and requests raised.
Provide support on SMS & USSD Subscriber related complaints, issues, requests, problems raised
Continue to develop technical and professional expertise on the diverse components of the overall solutions.
Follow up services trends. highlight opportunities for enhancement.
Provide on-the-job training and guidance to colleagues in specific data-related tasks where appropriate.
On-time reporting to direct Line Manager.
Work on tasks assigned by Line Manager.
Education
Bachelor Of Information Technology
Bachelor Of Telecommunications Engineering
Bachelor Of Electrical Engineering
Bachelor Of Electronic Engineering
More Details on Experience
5 years’ Experience of supporting Value-Added Services platforms in an Operational environment
3 years’ experience in VAS planning and operations
3 years’ experience in Mobile GSM Network environment
2 years’ experience in database administration
Experience working on VAS platform such as USSD, SMSC, CRBT, etc.
Experience working on, supporting and maintaining IN platforms and charging nodes
Competence with Oracle/ MySQL Database with vast skills in PL/SQL (Oracle) and Transact SQL (MSSQL)
Proficiency in Unix/Linux operating systems
Strong Unix/Linux Shell Scripting skills and proficiency in at least 1 programming language(C/C++, C Sharp, Java)
General IP networking knowledge
Familiarity with Database Reporting Tools and Data Analysis (ETL Process, Data warehouses, Data Aggregation)
Familiarity with SS7, GSM and UMTS networks
WEB Technology background
How to Apply
For more information and job application details, see; Great Lions Limited In/Vas Engineer Jobs in Kenya
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
