Glovo Nigeria Partner Excellence Team Lead - Jobs in Nigeria

Glovo Nigeria Partner Excellence Team Lead - Jobs in Nigeria

Glovo - We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Title: Partner Excellence Team Lead - Nigeria (They / She / He)

Location: Lagos, Nigeria
Category: Operations

Description

Your Work-Life Opportunity:

Join us as a Partner Operations Analyst and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

Job Responsibilities

Be a part of a team where you will:

Support the Partners team with all aspects of daily operations

Perform analysis to come up with some insights to help identify worst performers and improve the preparation time and cancellations of our Partners

Develop, maintain and strengthen relations with Top Partners on the field

Coordinate and supervise a team of agents where you will have direct responsibility on their KPIs, results and quality of their performance.

Bring important insights from the local operations and cooperate with relevant stakeholder to drive important changes which can make operations more efficient

Work alongside and communicate effectively with all other teams involved, such as the Finance and the Content Departments to give our Partners the best support

Bring innovation to and assist in the implementation of successful processes and automation opportunities

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Requirements

You have:

Effective English written and communication skills.

Problem-solving skills: no problem is too small or too big

An empathetic, inclusive and curious attitude

Experience managing, coordinating and motivating teams of 3-5 people

Computer literate; good knowledge of Google Docs and advanced knowledge in MS Office (Excel)

Salesforce and SQL experience is a

plus
Proactive, organized, and obsessed with detail and accuracy

Socially active. Have good relationships in your team and have an ability to empathize with new people you meet

Project management / coordination skills. Determined to get things done

Comfortable working in a high growth and high-performance start-up with a fast pace

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Benefits

Experience our Glovo life benefits:

Enticing equity plan (if applicable)

Top-notch private health insurance

Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!

Discounted gym memberships

Flexible time off (take the time you need) and hybrid working model (own your time)

Enhanced parental leave including nursery support!

Online therapy and wellbeing benefit

External learning budget.

What you’ll find when working at Glovo:

Gas: Driven to deliver quality results quickly

Good Vibes: Bring positivity and communicate openly

Stay Humble: Self-aware and open to learning

Care: Uplift people and the planet

Glownership: Act as proud owners

High Bar: Focus on Top Performance

Application Closing Date

23rd Sep 2022.

How to Apply

For more information and job application details, see;
Glovo Nigeria Partner Excellence Team Lead - Jobs in Nigeria

Find Latest Daily Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!