Global Health Corps Pharmacy Quality Improvement Specialist Jobs in Rwanda

Global Health Corps Pharmacy Quality Improvement Specialist Jobs in Rwanda

Role Overview

The Pharmacy Quality Improvement Specialist (PQIS) will work with Pharmacy Program at Partners In Health (PIH) and our government counterparts to make pharmaceutical care services and practices safer, more effective, patient-centered, evidence-based, timely, and sustainable.

They will work with the team to improve the quality of medication management processes within PIH Rwanda supported health facilities through designing quality improvement projects for pharmaceutical care services in hospitals to solve drug-related problems during drug supply, prescribing, administration, and monitoring.

The PQIS will support analyzing and communicating data, implementing quality improvement interventions, and conducting internal monitoring and assisting in resolving/preventing gaps in medication management processes within three hospital pharmacies in PIH’s catchment area.

They will interface with a diverse range of clinical departments to suggest and resolve complex issues and improve performance across the system of care.

The PQIS will report directly to Pharmacy Program Associate Director, and will indirectly collaborate with hospitals’ Continuous Quality Improvement Officers.

Responsibilities

Assess the current medication management processes within hospitals and health centers, identify quality issues and opportunities for improvement, and support planning toward improved outcomes

Support design and implementation of a multi-year evaluation to measure drug related quality of care in PIH's clinical areas of focus for the five-year strategic plan

Support the development of monitoring and reporting tools in areas of drug supply, distribution, dispensing, rational medicine use and pharmacovigilance at the level of hospitals and health centers. Provide on-site training and technical assistance on the tools and systems used by teams

Serve as a Quality Improvement coach, making visits to service delivery points to engage in performance improvement projects, provide technical support, and collaborate to meet training and educational needs of the practices

Work closely with PIH clinical programs and government counterparts to identify focused areas for improvement and implement strategies necessary to increase quality and compliance of identified measures

Conduct chart audits and abstractions related to quality measures, improvement projects to ensure goals, objectives, outcomes, accreditation, and regulatory requirements are met to ensure uninterrupted availability and rational use of medicines

Develop project plans, timelines, and achieve required milestones as they pertain to current QI projects and reporting requirements

Develop and enhance current reporting metrics to

provide continuous quality improvement efforts to ensure zero stock-out and safe use of vital and tracer medications in hospital settings

Use a range of quality improvement models to evaluate and successfully redesign processes toward improved performance in terms of drug availability, prescribing, dispensing and patients’ safety

Continuously monitor quality improvement reports, perform adequate data/barrier analysis, identify opportunities for improvement and develop performance improvement targets and recommendations across the PIH and health facilities supported

Skills and Experience

Items indicated with an asterisk (*) are required

Bachelor’s degree in a health care-related field, such as Pharmacy, Nursing, Health Information Technology, Public Health, Psychology or similar field*

At least one year of experience working or volunteering in a clinical healthcare delivery setting*

Prior experience in designing or implementing quality improvement projects*

Experience in quantitative or qualitative data analysis*

Experience in accreditation, compliance, or federal/state regulations (i.e. quality assurance) in health care

Demonstrated project management skills with the ability to ensure effective coordination with internal and external collaborators

Excellent written communication skills with experience writing reports or similar materials

Experience facilitating presentations or trainings

Knowledge of patient safety evaluation and improvement

Proficiency in MS-Office suite (Excel, Word, PPT)

Willingness to work and live in remote rural settings

Analytical and critical-thinking skills

A high level of proficiency in serving on teams, team building and facilitation

Ability to manage confidential and sensitive information appropriately

Should be well organized, self-directed, able to work independently, with ability to interact, in a professional manner, with staff on all levels and the public

Ability to manage multiple responsibilities and meet deadlines

Familiarity with Safeguarding/PSEA and an understanding of the international context in which this issue can impact PIH

How to Apply

For more information and job application details, see; Global Health Corps Pharmacy Quality Improvement Specialist Jobs in Rwanda

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