Gem Forest Hotel Nairobi Chief Concierge Jobs in Kenya

Gem Forest Hotel Nairobi Chief Concierge Jobs in Kenya

Job Description

Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards.

Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs.

Extensive network in all aspects of entertainment and trendy places.

Exceptional guest relations interaction.

Instruct and give clear directions to guests as requested.

Negotiate best rates for hotel guests.

Organize and lead the concierge team, valet parking and doorman to ensure service excellence.

Bear management responsibility for the processes in the hotel front driveway.

Specialist instruction and control of all employees subject to his supervision and their work, design of work schedules and calculating working hours, assistance in drawing up the holiday schedule.

Ensuring comprehensive guest support by high level management of information and sales meetings and optimal processing of tasks in the Lobby/Concierge area by agreement with the Front Office.

Ensure the Well-being of all personnel, compile departmental working schedules and ensure departmental meetings are held staff.

Within the concierge area, ensure departmental orientation is carried out for new members of the team and supervise training

procedures.

Organize the transports of luggage.

Ensuring a relational and smooth work sequence at all times.

Follow the hotel SOPs at all times and ensure departmental compliance.

Qualifications

Bachelor's degree in Hospitality Management, Business, or related field.

Proven experience in Concierge roles within the hospitality industry.

Previous working experience in a truly global work environment is essential.

Previous experience in pre-opening is a plus.

Strong problem-solving abilities and a commitment to guest satisfaction.

Excellent communication, interpersonal, and team leadership skills.

Strong management skills with the ability to prioritize and manage multiple tasks simultaneously.

Flexibility to adapt to a dynamic and fast-paced environment.

How to Apply

For more information and job application details, see; Gem Forest Hotel Nairobi Chief Concierge Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.