Gate and Carter Front Desk Officer Jobs in Nigeria

Gate and Carter Front Desk Officer Jobs in Nigeria



Description

  • You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
  • You have required to coordinate all front desk activities, including calls, reservations and guest services. As a Front Desk Officer, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead. Ultimately, you should be able to provide professional and friendly service to our customers.

    Responsibilities

  • Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets).
  • Train and supervise support staff, including drivers, security guards and call center agents.
  • Schedule shifts.
  • Ensure timely and accurate customer service.
  • Answer phone calls and handle complaints and specific customer requests.
  • Troubleshoot emergencies from walk-in or call-in clients.
  • Monitor, stock and order office supplies.
  • Ensure proper mail distribution.
  • Prepare and monitor office supplies budget.
  • Keep updated records of office expenses and costs.
  • Ensure company’s policies and security requirements are met.

    Requirements & Skills

  • HND / BSc in any related field.
  • Proven work experience as a Front Desk Manager or Reception Manager.
  • Hands-on experience with office machines (e.g. fax machines and printers).
  • Thorough knowledge of customer service, office management and basic bookkeeping
    procedures.
  • Proficiency in English (oral and written).
  • Solid knowledge of MS Office, particularly Excel and Word.
  • Excellent communication and people skills.
  • Good organizational and multitasking abilities.
  • Problem-solving skills.
  • Must be female.

    How to Apply

    Interested and qualified candidates should send their CV and Cover Letter to: pamela.i@gateandcarter.com and copy hr@gateandcarter.com using the job title as the subject of the mail.

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