Gap Recruitment Services Saas Product Manager Jobs in Kenya

Gap Recruitment Services Saas Product Manager Jobs in Kenya; We are looking for an experienced SaaS Product Manager to drive the development and growth of our cross-border organization. In this role, you will define product strategy, collaborate with cross-functional teams, and ensure our SaaS platform meets customer needs while driving business growth.

Key Responsibilities

Product Strategy & Development

Define and execute the product vision, roadmap, and priorities aligned with business goals.

Lead the development and enhancement of SaaS products to improve user experience and market positioning.

Conduct market research and competitive analysis to identify trends, user needs, and emerging opportunities.

User-Centered Design & Agile Execution

Conduct user research and usability testing to gather feedback and enhance product functionality.

Work closely with design, development, and technology teams to ensure high-quality releases.

Lead sprint planning, define product requirements, and manage Agile/Scrum development cycles.

Performance Tracking & Optimization

Analyze key product metrics such as user engagement, retention, and adoption rates to drive continuous improvements.

Implement data-driven decision-making for feature enhancements and overall product development.

Customer Insights & Support

Gather insights from customer interactions, support teams, and analytics to optimize product usability.

Work

with CRM and customer support tools (e.g., Salesforce, Zoho CRM, Zendesk, Intercom) to enhance user satisfaction.

Required Qualifications & Skills

Bachelors degree in Business, Computer Science, or a related field.

4+ years of experience in product management or a similar role in a SaaS or tech company.

Strong communication and interpersonal skills with a customer-first mindset.

Experience with SaaS platforms, integrations, and APIs.

Proven ability to work with Agile/Scrum teams and drive collaboration across departments.

Strong understanding of SaaS business models, pricing strategies, and go-to-market planning.

Ability to translate technical concepts into business-friendly language.



How to Apply

For more information and job application details, see; Gap Recruitment Services Saas Product Manager Jobs in Kenya

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