Gap Recruitment Services Client Service Manager _Recruitment Services Jobs in Kenya

Gap Recruitment Services Client Service Manager _Recruitment Services Jobs in Kenya

A boutique recruitment firm with offices in Westlands, Nairobi.

We are a fast-growing firm with a unique approach of service to our clients. Our services are highly personalized, with highest level of professionalism and care to both employers and job seekers.

Our current clientele base constitutes of International Governments and Agencies, Foreign Businesses with investment interests in Kenya, Multinational Firms, Leading Financial Institutions and Fast-Growing Start-Ups.

In order for us to remain competitive as well as better serve our growing clientele, we are looking to hire a client service manager to join our team.

Role Description:

Your main role will be to ensure smooth running of the recruitment business from sourcing, execution, closing and ensuring ongoing relationship with the clients. This role requires an individual with high standards of eloquence, strong entrepreneurial skills, great leadership skills, excellent relationship management, advance sound judgement skills, organizational skills and ability to handle multiple projects and deliver in a fast-paced environment.

The job holder should possess a high EQ. High energy levels desired.

Key Roles & Responsibilities:

Pitching our services & making presentations to key decision makers in various top companies.

Facilitating execution of our service agreement, ensuring that all clients understand & sign agreements before start of any recruitment process

Supporting and providing key industry information to clients; such as market status in regards to availability of candidates, salary and statutory obligations

Support in designing sourcing strategies including advertising job vacancies from clients using different mediums and ensure theres a wide reach and build rich pipelines

Managing end-end recruitment process; shortlisting

suitable candidates, conducting interviews and writing reports to clients.

Quality checks on your teams deliverables ensuring they meet all requirements of their tasks and projects

Implementing client engagement strategies through constant communication with clients on the recruitment status

Manage strategic relationships through contacting previous clients on a daily basis to cultivate an ongoing relationship

Ensure timely invoicing and collection from clients as per agreement

Education & Skills Required:

Bachelors degree in an arts-based course

B2B Sales experience is a MUST

At least 2 years experience in a client facing role in sales, marketing, business development, client service management.

Account Management skills

Ability to engage business owners, senior staff and CEOs

Excellent presentation skills

Strong negotiation and persuasion skills

Report writing skills

Organizational skills

Time management skills

Entrepreneur mind set

Superior communication skills Oral & Written

Personal Attributes:

Energetic

Pleasant/ people personality

Ability to see the bigger picture

Methodical but not rigid

Persistent but not pushy

Ability to take initiative

Mature

Willingness to learn and try different things

A winning attitude

Self-confident

Team player

How to Apply

For more information and job application details, see; Gap Recruitment Services Client Service Manager _Recruitment Services Jobs in Kenya

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