G4S Planner - Nelspruit Jobs in South Africa
G4S Planner - Nelspruit Jobs in South Africa
Planner G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Planner in Nelspruit.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation
Role Responsibility:
assist the Branch Manager by maintaining effective planning and co-ordinations of operations in Cash In Transit and to ensure and maintain effective planning procedures within Cash Solutions.
Key Performance Areas:
Responsible and accountable for effective Planning and Co-coordinating of operations
Plan routing and scheduling activities
Prepare the daily duty lists by allocating a vehicle, driver and crew of each of the schedules to be carried out on that day
Manage, conduct briefing and de-briefing of crew
Manage and monitor driver and crew overtime
Ensure drivers, crews and custodians are dress neatly and have the required protective equipment
Monitor and control of casual services to be performed
Ensure written confirmation received from clients
Confirm price of service with sales
Enter service into “Casual Service Book”.
Complete “Casual Service Advice” and hand to Controller to carry out service
Ensure client is invoiced on completion of service and enter invoice number into “Casual Service Book”
Investigate and follow up on service queries, complaints and client calls
Visit clients premises with sales staff
Liaise with Sales, Operations and Administration to resolve queries
Ensure follow up is confirmed with client
Perform Controllers duties as a relief function, as and when required to
High risk schedules must be identified and assigned to the best available vehicles to facilitate maximum protection, arrange backup if required
Check and sign off all control room occurrence books daily and ensure any failed services from the day before are actioned timeously by the radio controller on shift
Manage the route plan of each vehicle and determine the most economical route
Administer the client code to Sales Department and other relevant departments based on new contracts and planned schedules
Handle all customer queries related to planned schedules
Allocate necessary resources for execution of the plan based on persons competencies
Liaise with Cash Centres in banks re clearance for following day
Plan the bulk banking vehicles every morning for the same day
Plan ahead for all public holidays and holiday period disruptions
Send questionnaires to clients requesting details
of specific service requirements during these periods
Enter service details into “holiday book” as a control to ensure that service is carried out
Liaise with Planners/Controllers of other branches on services to be performed by more than one branch
Advise Counting House and Box Room of changes to services over the holiday period
Draw up schedule of additional services to be performed and attached to “Daily Vehicle Schedules”
Reports and Registers
Manage the control room reports and records (daily, weekly and monthly)
Prepare day off roosters for road crew’s
Manage controller’s shifts
Record all discrepancies in respect of customers order
Manage the recording of all incidents (accident and robberies)
Prepare weekly schedule of all vehicles to be serviced or requiring COF tests
Manage scanning and tracking system (E-Viper)
Load new customers onto E-Viper system
Manage all customer movements on E-Viper system to include terminations
Record planned schedules on E-Viper and continuously amend on a daily basis
Management and Supervision of staff
Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to route planning and procedures)
Supervise all crew, driver and controllers and ensure that all job functions in respect of proper planning are correctly carried out, report back on findings
Report to HR Administration any absenteeism and leave to effectively allocate necessary human resources.
Prepare disciplinary if required
Mix Telematics and Easy Roster
Ensure all vehicles are being monitored and all equipment is in working order
Drivers are issued with driver tags
Manage staff attendance with Easy Roster
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time
Minimum requirements:
Grade 12
Driver’s License
PSIRA Registration
CIT Training
Firearm Competency
Knowledge:
Knowledge of G4S standard operating procedures
South African security legislation
G4S HR Policy and procedures
G4S Ethics Policy
Skills:
Computer literate - ability to work on Excel, MS Outlook, Word
Communication (written and verbal)
Strong planning and route mapping skills
Customer complaints
Attributes:
Awareness of the market
Delivering strategy
Driving change
Leading People
Delivering Performance
Working with Complexity
Managing Professionally
Customer thinking
Collaborating and Co-operating
How to Apply
For more information and job application details, see; G4S Planner - Nelspruit Jobs in South Africa
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