G4S JOC Controller: G4s Secure Solutions Jobs in South Africa

G4S JOC Controller: G4s Secure Solutions Jobs in South Africa

Job Introduction:

G4S Secure Solutions (SA), a leading global integrated security solutions company, has a vacancy for a Controller at our National Control Centre in East London.

The position requires experience within a security or call centre environment. The successful incumbent is a self starter with a proven track record in delivering on expectations, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

Ensure effective monitoring of alarms through Listener Monitoring Software

Monitoring of vehicle tracking and off site monitoring

Effective customer service and relations

Provide technical first level helpdesk services for customers

MIS and feedback to operations, exception control and procedures

Efficient administration of control room records and reports

The Ideal Candidate:

2 Years relevant working experience

Grade 12

PSIRA registration Grade A

Intermediate Computer Skills

Very good command of English (both written and oral)

Knowledge, Skills and Attributes

Knowledge of Listener monitoring systems

Knowledge of company policies and procedures

Understanding the organisational environment

Supporting and working with others

Delivering objectives

Delivering great customer service

Sharing and Co-operating

Attention to detail

Ability to work under pressure

How to Apply

For more information and job application details, see; G4S JOC Controller: G4s Secure Solutions Jobs in South Africa

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