G4S Head of Insurance (Centurion) Jobs in South Africa
G4S Head of Insurance (Centurion) Jobs in South Africa
G4S Insurance has a vacancy for Head of Insurance based in Centurion.
Reporting to the Managing Director, the Head of Insurance is responsible for ensuring the effective and timely management of the Insurance business in line with company policies and procedures.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgment in the pursuit of the achievement of the goals of the organisation, and understanding the role which management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibilities:
Main Purpose of Position:
The incumbent is responsible for providing leadership and direction for the achievement of the G4S Insurance strategic goals.
This would include the achievement of financial growth of the business, business development, oversight with regards to regulatory compliance including claims management and optimization of costs with regards to insurance cover.
Key Performance Areas:
Effective management of overall operations & financial performance
Provide strategic direction and input to the business
Identify and initiate strategies that will add growth to the business to ensure its long term profitability and survival
To plan, prepare and monitor the business plan and budget so as to maximize profitability
Direct, formulate and / or approve policies and procedures on service quality, pricing and customer relations
Direct the company towards providing and effective efficient and profitable service
Ensure business compliance with various financial and insurance regulatory bodies, inclusive of Company policies and procedures.
Manage the relationship between actual results, budgets and forecasts
Manage cost saving initiatives
Manage revenue growth
Insurance, underwriting and reinsurance optimization of costs and cover.
Management and development of Customer
Focus/relationships
The development of customer relationships by providing advice on cover & insurance needs.
The generation of new business through building a customer base and increase revenue in relevant insurance sectors.
Development and implementation of Commercial Strategy
Commercial modelling of product range and costing.
Development and sourcing of new short-term insurance products.
Project management and support of RFI for brokers, including cover, policy renewals and bench-marking.
Claims and administration management
Management of claims processing in line with contractual and commercial obligations.
Management of administrative obligations with regards to the documentation and processing of policies, schedules, legal notices and quotations.
Effective management and development of staff
To maintain close contact with the workforce through key Functional Direct reports to ensure feedback opportunities, the maintenance of good morale and a high standard
of staff integrity and honesty.
To formulate and / or approve wage increases
Effective management of subordinate personnel in terms of
Performance assessment
Skills development
Career path planning and succession planning
Ensure compliance in that all sales staff having successfully completed the FSB representative regulatory exams.
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
The Ideal Candidate:
Minimum Requirements:
Relevant 3 year qualification
Must have completed all relevant regulatory exams in terms of the FAIS Act successfully and be a registered Key Individual in the required business lines (or currently a registered Representative in the required business lines and the ability to become a registered Key Individual quickly).
In-depth knowledge of Short Term Insurance Act and other applicable legislation e.g. Financial Intelligence Centre Act
Knowledge of the Twin Peaks approach to regulation and the responsibilities to the SARB and FSCA (previously FSB)
In-depth knowledge of consumer protection legislation such as Consumer Protection Act ambit and exemptions, Treating Customers Fairly, the Protection of Personal Information Act, the workings of the Insurance Ombud procedures, etc.
Sound marketing ability, should include experience in developing an insurance marketing and distribution strategy.
Sound financial acumen: costing products as a requirement should include experience in managing the capital structure of a short term insurer, and efficient capital structuring options.
Working knowledge of the industry structures and players, e.g. Underwriting Manager Agreements, and how these may be relevant to the strategic objectives of the business.
3-5 years relevant Management experience
Experience within a corporate entity or multinational and the relevant reporting in this environment would be advantageous
Excellent communication (written and verbal), interpersonal, marketing and negotiation skills
Flexible with the ability to adapt to the changing needs of an international organization
Good strategic thinking, effective communication as well as strong leadership skills and capabilities essential
All business transactions, communication and problem resolutions activities are conducted with the highest integrity
Leadership Competencies:
Shaping the market environment
Setting strategic direction
Creating change and innovation
Simplifying the complex
Leading with professionalism & integrity
Focusing on the customer
Working collaboratively
How to Apply
For more information and job application details, see; G4S Head of Insurance (Centurion) Jobs in South Africa
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