G4S Cit Manager - SA Cash Solutions - Crown Mines Jobs in South Africa
G4S Cit Manager - SA Cash Solutions - Crown Mines Jobs in South Africa
Job Introduction: G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a based at our operations in Crown Mines.
Reporting to the Branch manager the successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which CIT Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:
Effective management of the financial performance of CIT Services and Operations
Manage the relationship between actual results, budgets and forecasts, delegating accountability where appropriate.
Initiate cost saving model and controls through;
Gross Margin Management
Direct Wage control
Overheads control
Service/Schedule profitability
Ensuring that claims against the Company are prevented or minimized
Recommend capital expenditure in line with authority matrix
Fleet Management
Ensure fleet requirements are correctly communicated to Transport department
Monitor fleet quality and standards around vehicle appearance and running
Effective management of staff within the branch
Effective Organization
Staff turnover analysis, proper allocation of staff to positions and structure.
Set and agree objectives and performance standards with staff, including understanding of CIT policies and procedures
Monitor performance and provide feedback
CIT organizational structure is adequately staffed through effective recruitment
Optimize resources to meet CIT operational needs. Comply with cash Centre operational and administrative procedures within defined guideline
Development
Succession Planning and Employment Equity
Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.
Leadership
Monitor and address staff motivation levels
Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
Hold branch management team meetings and communicate to all branch staff through those briefings
Maintain and develop sound trade union relationships
Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
Hold daily branch management team meetings and communicate to all staff through those briefings
Optimize utilization of resources within the branch to ensure smooth and efficient operations
Effective management of CIT Contracts and Customers
Customer retention and customer service levels
Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service
levels. Make changes as necessary
Undertake regular and consistent customer visits (as and when required) and assess service of personnel
Handling all CIT customer queries and complaints
Monitor customer service levels and implement management information KPIs
Use CIT Systems and spreadsheet software to provide management information regarding CIT performance and to improve profitability. Ensure the systems are updated and maintained according to the Company’s guidelines.
Completion of CIT daily reports for submission to CIT daily return email address for consolidation and analysis and management by exception
Effective management of the cash processing reconciliation process
Effective management of the risk process and compliance within the CIT process cycle
Manage and monitor loss prevention and loss reduction procedures
Ensure and monitor adherence to procedures and policies around risk
Ensure the adherence and correct utilization of company systems and procedures.
Recommend capital expenditure for improved security
Maintain and complete records of audits around risks/security for the branch
Responsible for Health and Safety awareness and compliance at the branch
Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
The Ideal Candidate:
Qualification
Business or General Management qualification
3 year tertiary qualification prefered
PSIRA Grade B and CIT
Experience
Multi-site management
3 years General Management
Experience with Profit and Loss is highly advantageous
Route optimisation.
Managing a unionized workforce.
Logistics/Fleet management.
Health and Safety legislation.
Skills and Attributes
Managing Conflict.
Communication (Written and Verbal).
Negotiation skills.
Computer literacy – MS Office.
Basic financial skills.
Planning and organising.
Delivering Performance.
Working with Complexity.
Managing Professionally.
How to Apply
For more information and job application details, see; G4S Cit Manager - SA Cash Solutions - Crown Mines Jobs in South Africa
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