G126 Continental Travels Customer Care Personnel Jobs in Nigeria
G126 Continental Travels Customer Care Personnel Jobs in Nigeria
ResponsibilitiesGenerate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Requirements
Bachelor's Degree in any relevant course.
2 - 3 years of experience of proven customer support experience or experience as a Client Service Representative.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Familiarity with CRM systems and practices.
Ability to commute/relocate to Yaba axis
How to Apply
Interested and qualified candidates should send their CV to: recruitment@g126.com.ng and g126continentaltravel@gmail.com using the Job Title as the subject of the mail.
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