Front of House (FOH) Trainer Job in Nairobi, Kenya

Front of House (FOH) Trainer Job in Nairobi, Kenya

Position: Front of House (FOH) Trainer

Location: Nairobi, Kenya

Industry: Hospitality

Our Client, a fully-fledged restaurant specializing in delivering a relaxed and memorable dining experience with its headquarters in Kampala, Uganda is urgently looking to recruit an experienced an experienced Front of House Trainer.

The FOH Trainer is primarily responsible for training and guiding performance of all FOH employees at our client’s establishment.

He/she must work fast and with a sense of urgency, while being friendly and supportive to all employees.

In all assignments, the FOH Trainer will uphold our client’s standards and enable employees to execute their responsibilities at a high level by performing the following duties;

Essential Duties & Responsibilities:

Ensures the highest levels of training standards at all the establishment’s Branches.

Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of the training programs

Manage the development, design, delivery and continuous improvement of training programs as well as ongoing learning opportunities across the organization in support of the Company’s needs and goals

Determine training needs by visiting restaurants, observing front of house staff, studying reports and conferring with Managers

Follow the establishment’s processes and systems

Supports the proper execution of all the establishment’s processes, systems, and standards

Adheres to scheduled Training Sessions and is willing to stay beyond when business or circumstances dictate.

Supports identification and development of future leaders among all FOH Employees.

Evaluates employee performance honestly and completely

Plan, design, implement, and follow-up on all projects as assigned by the establishment’s
Leadership

Serves as subject matter expert SME for Training or other cross-departmental project teams

Manages all administrative tasks associated with each establishment’s training before, during, and after the Training Sessions in a timely fashion

Key Competencies & Qualifications

Bachelor’s Degree in Food and Beverage or any other related field from a reputable institution

Track record of high performance in Similar operations (Preferred)

Must be energetic, enthusiastic and have a passion for FOH Service.

Must have worked in All FOH areas and have sound knowledge and practical capabilities.

Broad knowledge of POS Systems for restaurants

Minimum of two years restaurant supervisory experience

Minimum 3 years management experience in the Front of House desirable

Minimum 3 years Restaurant trainer experience

Training courses or certificates

Assessor, Moderator Certifications advantages.

If you’re up to the challenge, kindly send CV and cover letter only to jobs@linkarkconsultants.com before close of business 16th December 2019.

Clearly indicate the position applied for and expected salary on the subject line.

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!