Front Desk Officer Jobs at Ufanisi Digital Media

Front Desk Officer Jobs at Ufanisi Digital Media

Job Brief:

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

You should be able to deal with complaints and give accurate information.

A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities:

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements:

3-5 years’ proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)

Knowledge of office management and basic bookkeeping

Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

High School diploma; additional qualifications will be a plus

How to Apply

All applications should be received no later than Tuesday, 30th July, 2019.

For more information and job application details, see; Front Desk Officer Jobs at Ufanisi Digital Media

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