Front Desk Agent Jobs in Kenya

Front Desk Agent Jobs in Kenya

Our Client in the hospitality industry is currently looking to hire a Front Desk Agent.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the hotel
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
    Keep updated records of office expenses and costs
    Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
    Any other duty as may be assigned by management from time to time

    Qualifications
  • Good customer care qualities
  • Degree/Diploma/Certificate in Hotel, Tourism or Hospitality Management
  • No experience required
  • Minimum KCSE Grade C+
  • Must be an excellent communicator.
  • Proficiency in Microsoft Office

    How to Apply
  • Please send your CVs to jobs@alternatedoors.co.ke by 26th April 2019

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