Fracht Group Head of Port Operations Jobs in Kenya

Fracht Group Head of Port Operations Jobs in Kenya; The Head of Port Operations will manage all port activities, ensuring compliance with customs regulations, shipping procedures, and company policies. The role requires strong leadership, problem-solving skills, and the ability to work in a high-pressure environment to optimize operational efficiency and customer satisfaction.

Responsibilities

Port Operations & Cargo Management

Supervise and coordinate port clerks and field coordinators for efficient cargo processing.

Oversee the preparation and processing of shipping and customs documentation, including bills of lading and import/export documents.

Monitor cargo movements and vessel schedules to minimize delays and optimize operations.

Ensure compliance with customs regulations, port procedures, and company policies, resolving any operational discrepancies.

Implement and maintain effective systems for cargo tracking, documentation, and quality control.

Stakeholder Engagement & Issue Resolution

Liaise with shipping lines, port authorities, customs officials, and other stakeholders to facilitate smooth cargo clearance. Investigate and resolve operational challenges, including equipment breakdowns, labor shortages, and security issues.

Monitor and analyze key performance indicators (KPIs) to drive efficiency and improve service delivery.

Leadership & Team Management

Provide leadership, guidance, and performance management to the port operations team.

Ensure the safety and security of personnel, equipment, and cargo in line

with industry standards.

Drive continuous process improvements to enhance customer satisfaction and operational excellence.

Qualifications

Education:

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Diploma in Customs Clearing & Forwarding is an added advantage.

Experience:

Minimum of 5 years' experience in port operations, shipping, or logistics.

Proven leadership experience managing port teams and stakeholder relationships.

Experience in handling special cargo and breakbulk shipments


How to Apply

Interested candidates should send their CV and cover letter to careers@ke.fracht.com Please indicate the job title you are applying for on the email subject. Fracht Kenya is an equal opportunity employer. Shortlisting will be done on a rolling basis Only shortlisted candidates will be contacted.

For more information and job application details, see;

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