Fosad Consulting Limited Operations Manager Jobs in Nigeria
Fosad Consulting Limited Operations Manager Jobs in Nigeria
Job OverviewThe Operations Manager may officially appoint competent staff to handle specific responsibilities, but the Manager is ultimately responsible for efficiency and effectiveness.
Compliance and sales growth will be considered for performance evaluation and annual bonuses/salary increments.
General Duties and Responsibilities
Monitor monthly sales trends and propose marketing activities to boost sales.
Plan, direct, implement, coordinate, and evaluate all sales programs to achieve sales targets.
Handle product registration matters with the local authority.
Plan and organize major activities like Recognition Night, Sales Rally, Product Launching, etc.
Manage office matters, including resource allocation, operational issues, product complaints, and membership affairs.
Monitor the sales performance of Service Centres and Distributors.
Perform monthly stock counts and submit reports to the superior for review and approval.
Develop and implement training programs to ensure the effective attainment of training goals.
Develop training materials for various platforms.
Coach, mentor, and evaluate subordinates to ensure optimal performance.
Responsible for the operation of the country and branches.
Provide timely responses to queries and inquiries from HQ and superiors.
Respond to audit follow-up matters and take proactive action to close non-compliance.
Perform any other responsibilities or tasks assigned by the superior and management.
Product Matters:
Update and submit monthly product registration/notification status to relevant departments.
Ensure compliance with local labelling requirements.
Liaise with local authorities for arrangements and planning related to product registration.
Handle product complaints and provide necessary details for investigations.
Monitor sales trends of all products in the country and propose appropriate actions.
Propose the discontinuation of products, if necessary, with approval from higher management.
Obtain tax duty and tax structure information for new products and submit to HQ Finance.
Prepare Competitor Price Study for new products and submit to HQ Finance.
Handle planning and activities for new product launches in the country.
Marketing Section:
Prepare the new year budget and submit for approval.
Submit post-mortem reports of all promotion activities and events to HQ Marketing.
Submit promotion proposals to International Marketing Director and HQ Marketing Section.
Stay updated on member status achievements and trends and coordinate publicity efforts.
Shipping and Inventory Management:
Prepare and submit monthly SSR and Purchase Orders.
Monitor stock levels and handle product shipment complaints.
Fill in the Product Shipment Complaint Form as needed.
Respond to Shipping Acknowledgment
and Receipt Acknowledgment in a timely manner.
Group IT Department:
Review and approve Sponsor Detail Correction
Request Form and submit it to HQ Marketing for approval.
Update member particulars and handle membership transfers with the necessary documentation.
Approve various forms and adjustments related to B2C OBS.
Publication:
Provide photos and videos of marketing events to HQ Publication Department for record and website upload.
Maintain and update the country website content regularly.
Assist with local language translation for product labels and articles as needed.
Provide success stories and branch photos for DXN website.
Finance:
Submit weekly expense reports and cash templates to Group Finance Department weekly.
Ensure timely deposit of daily cash sales to the company's bank account.
Submit monthly financial statements and payable summaries.
Submit the Finished Goods Checking Form after the monthly stock count.
Report any inventory/cash/asset discrepancies or losses to Group Finance Department.
Ensure compliance with tax laws and proper filing of accounting and corporate documents.
Provide financial information as required by Group Finance Department.
Requirements
Bachelor's Degree in Business, Hospitality or a related field.
Minimum of 5 years in Food and beverage operations management.
Minimum of 2 years experience as a team lead.
MBA or other advanced degree.
Proven track record of increasing revenue and profitability.
Excellent communication, customer service and interpersonal skills.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@fosadconsulting.com using "Operations Manager" as the subject of the email.
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