Flutterwave Analyst, Account Configuration Jobs in Nigeria

Flutterwave Analyst, Account Configuration Jobs in Nigeria



The Role

  • We are seeking for an Analyst, Account Configuration who will assist in setting up and configuring both enterprise and SMB merchants' accounts.

  • Reporting to the Account Configuration Manager, you will play a key role in ensuring customer satisfaction and enhancing the customer experience.

    Responsibilities

  • Assist in configuring merchant accounts including (MCC review & MID creation) according to specifications

  • Collaborate with other teams to understand and implement customer requirements

  • Maintain accurate records of all account configuration activities

  • Participate in team meetings and training to stay updated on product changes and developments

  • Contribute to the improvement of account configuration processes

  • Support the Account Configuration Manager in meeting team KPIs and objectives

    Requirements

    Required competency and skillset to be a waver:

  • Bachelor's Degree in Business, IT, or a related field

  • Minimum of 1-2 years of experience in an account support or customer service role, preferably in the payment industry

  • Excellent attention to detail and problem-solving skills

  • Strong communication and interpersonal skills

  • Ability to work effectively in a fast-paced, dynamic environment




    How to Apply

    For more information and job application details, see; Flutterwave Analyst, Account Configuration Jobs in Nigeria

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