FirstRand Change Management Specialist Jobs in South Africa

FirstRand Change Management Specialist Jobs in South Africa

About us

Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities.

We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

Purpose

To analyse customer and / or payment information to identify potential suspicious transactions and/or individuals in order to mitigate / reduce the incidence of financial crimes against the bank.

Experience and Qualifications

Bachelor’s Degree in Business, HR or Industrial Sociology (covering Organizational Development or Industrial Psychology with Organisational Design and/or Change Management as subjects).

4 Years experience of Change Management.

Responsibilities

Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.

Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior management.

Comply with governance in terms of legislative and audit requirements.

Provision of an efficient administration

service through careful and timeous planning, reporting and updating of all related information.

Conduct an organisation development needs diagnosis in an appreciative (informally inquisitive) and in a quantitative / qualitative manner.

In partnership with management, human resources and training teams, continual evaluation and development of targeted employees within the organization to transition from current state to future state.

Assess the change required by identifying barriers to implementation of new initiatives, and develop strategies and actions to address any barriers and resistance to change.

Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change, identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.

Design, develop and implement detailed change and communications plans for organisational change initiatives supporting the strategic agenda of the business, identifying and engaging all key stakeholders and impacted parties across the Business.

Manage development to increase competencies of self and team.

How to Apply

Interested and qualified candidates should apply online by 18th September 2019

For more information and job application details, see; FirstRand Change Management Specialist Jobs in South Africa

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