First Community Bank Manager, Products & Projects (Head Office) Jobs in Kenya

First Community Bank Manager, Products & Projects (Head Office) Jobs in Kenya

Products:

Job Summary:

To translate new ideas and opportunities into new products and to improve existing products. This role involves market research, development of product papers, implementation of approved products, coordinating user tests and working with marketing team to launch products and services.

In addition, it entails project management, product maintenance, product performance monitoring and vendor coordination. The purpose is to create Bank’s products that are suitable to evolving customer needs and ultimately ensuring return on investment i.e. profitability.

Key responsibilities:

• Conceptualizing and crystalizing new product ideas into concrete business cases and proposals.
The approved businesses cases culminate into new products;

• Planning and implementing all elements of new products/up-grading and rolling them out in
conjunction with Manager Marketing;

• Coordinating with various support services, as required, for product features implementation and
user acceptance testing;

• Customer, competitor and market monitoring to identify new/upgraded product needs and
opportunities(environment scanning and comparison);

• Negotiating with and closing deals with third party vendors, service providers and other external dependencies as required for the product;

• MIS generation and analysis by preparing manuals and procedures, preparing product approval papers and arranging sign-offs; and

• Product maintenance for certain products which involves trouble shooting for technical hitches
and breakdowns including coordination with external vendors as necessary.

Projects:

Job Summary:

To manage and facilitate the acquisition and development of effective solutions and applications that meet business requirements for all assigned projects. This is through identifying, planning and coordinating projects systems and technical requirements and variables. Providing direction in resolving technical/operational problems and ensuring project objectives are linked to effective ICT solutions.

Key Responsibilities:

• Planning the Group projects including the strategy, objectives & budget;

• Developing the project Charter and implementing after obtaining approval and sign off from the
sponsor;

• Preparing the business case, budget and project conceptualization and liaising with various
stakeholders with a view to developing the RFP;

• Inserting overall department management and performance components;

• Providing status updates to key stakeholders and the Board

• Preparing internal communication on project updates and any other issues concerning the project;

• Identifying, tracking and managing project issues by providing guidance and solutions;

• Proactive engagement and dissemination of project information to all stakeholders;

• Identifying, monitoring and managing the project budget and mitigating project risk;

• Proactive management of the project scope to ensure that only what was agreed to is delivered,
unless changers are approved through scope management;

• Managing overall schedules to ensure work is assigned and completed on time and within budget;

• Ensuring closure of the project and handing over the project to the identified department/function
with all necessary documentation;

Qualifications:

• Master’s degree in Marketing, Strategic Management or its equivalent from a recognized institution will be an added advantage; and

• Bachelor’s degree in Business Information Systems, Strategic Management, Marketing or its
equivalent from a recognized institution

• Chartered Institute of Marketing diploma or its equivalent; and

• Member of Chartered Institute of Marketing (CIM) or equivalent professional body.

• At least 5 years relevant experience in a similar role.

• Ability to write complex letters, comprehensive reports and to perform complex calculations

Competencies and Attributes

• Excellent communication and interpersonal skills;

• Strong people management skills;

• Strong innovative and creative thinking skills;

• Excellent problem solving and decision making skills;

• Excellent project management skills; and

• Should demonstrate knowledge of banking applications

How to Apply

For more information and job application details, see; First Community Bank Manager, Products & Projects (Head Office) Jobs in Kenya

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