First Bank of Nigeria Team Member, eFraud & Digital Forensic Investigation Jobs
First Bank of Nigeria Team Member, eFraud & Digital Forensic Investigation Jobs
Job Objectives(S) Forensic investigation of electronic fraud and information security breaches
Identification of root cause and lessons that will prevent reoccurence, thereby protecting the bank from loss and/or reputational damage
Provide data extraction services for other units in Internal Auidit FDepartmy
Duties & Responsibilities
Act on behalf of Head, eFraud & Digital Forensic Investigations in his absence.
Assist in planning investigation work
Carry out more complex investigation of electronic fraud and IT related incidents received from Management, ICEG, ISOD, branches, departments and external parties (such as CBN, NIBSS, Law Enforcement Agents, other banks, switches, etc.) requiring in-depth technical investigation. These include:
Internet banking fraud
Mobile banking fraud
International card fraud
Local card fraud
Web based fraud
ATM and POS manipulations
USSD Quick Banking Fraud
Agent Banking Fraud
WhatsApp Banking
Third party fraud
All other forms of emerging IT or e-payment fraud
Information security breaches
Etc.
Determine the causative factors of assigned incidents, learning points and corrective measures to prevent recurrence.
Supervise and provide technical support to staff members who resolve cases on CRM.
Ensure enquiries on cases under investigation are promptly responded to.
Execute shared services functions such as data extraction (from a myriad of data sources) and analysis as required by other units in Internal Audit Department.
Maintain a log of all customer related cases and follow up to closure, including such data that will enable informed analysis for management
Timely rendition of assigned regulatory and other periodic returns (CBN, NIBSS, MasterCard, VISA etc.)
Liaise with the stakeholders (such as IT Department, E-Business, Legal Services, Fintechs, Switches, Service Providers, NIBSS etc.) to obtain necessary evidence to facilitate prompt resolution of cases
Suggest control measures to mitigate fraud on electronic-related platforms
Assign requests from other Banks and ensure requests are treated from other banks are
Write draft investigations reports
Write investigation report for Legal
Services Department to aid their court processes as it affects cases instituted in respect of electronic fraud cases
Identify BVNs relating to fraudulent actions and ensure watchlisting
Liaise with relevant stakeholders to ensure fraudulent BVNs received from NIBSS are watchlisted.
Carry out assigned shared services functions including data extraction and analysis
CRM oversight and assigning of cases on CRM and mail
Investigation of Legal complaints, CBN complaints, and other incidents referred by Senior Management
Process review and development of process flowchart of activities carried out by the unit
Product review before go-live.
Review of products and services currently deployed to identify loopholes exploited by fraudsters
Internal Audit data analytic project
Review of circulars and other policy documents
Technical support to SE's
Technical support to other Internal Audit team members
Maintain Security of all Information entrusted to me
Comply with the principles and policies in the Information Security Handbook
How to Apply
For more information and job application details, see; First Bank of Nigeria Team Member, eFraud & Digital Forensic Investigation Jobs
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