First Bank of Nigeria Team Lead Subsidiaries Channels Support Jobs

First Bank of Nigeria Team Lead Subsidiaries Channels Support Jobs


Job Description

  • Provide technical direction in the area of requirement definition, planning, coordination and implementation of channels applications and infrastructure

  • Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (VIA Card issuance/Expression,

  • Remita, First Online Banking, FirstDirect etc.) to maintain and support operations and ensure compliance to relevant standards

  • Perform configurations, problems, incidents, IT service continuity and supply

  • Assist effort to evaluate, recommend, integrate and coordinate enhancements to the channels applications and infrastructure services

  • Assist with channels infrastructure implementation by analyzing the current system environment and infrastructure and developing implementation and verification procedures to ensure successful installation of systems (hardware/software)

  • Assist effort to develop and configure channels infrastructure from conceptualization through stabilization

  • Avail and equip the team with knowledge on best practices and procedures in Channels System domain

  • Drive Incident and Problem management
    Test, debug, document and analyze performance of channels applications and infrastructure components

  • Assist with routine evaluations of resource requirements necessary to maintain and/or expand service levels

  • Fulfil service requests and perform routine maintenance and support activities
    Provide leadership and technical guidance to Channels systems

  • Provide support to all environments (production, test, QA, development, etc.)
    Conduct event, fault and performance management

  • Detailed stakeholder engagement in project/problem management issue resolution and adherence to escalation matrix

  • Provide innovative and relevant experience to problems, developments and integrations
    in the Channels eco-system

  • Knowledge and expertise in modern IT technologies and domains to support and advance the Channels Systems

    Education

  • Minimum of a first degree or its equivalent in a IT related discipline

  • Masters or a recognized professional certification will be an added advantage

    Experience

  • 5+ years of experience in channels system support/ administration

  • 1+ years of management experience

    How to Apply

  • For more information and job application details, see; First Bank of Nigeria Team Lead Subsidiaries Channels Support Jobs






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