First Bank of Nigeria Snr. Analyst ATM Support Jobs

Job Description

Perform daily operations to support Branches On ATM/POS Related Issues

Monitor ATM Add-Ons to ensure that they are Up And Running

Attend to incidents logged on the HP Service Manager application as relating to ATMs and POS
Assist personnel transitions that may be needed to support the ATM/POS and/or process.

Generate and assist to resolve incidents affecting the optimal performance of an ATM

Daily manage server applications for monitoring ATM uptime

Daily manage servers for Ijournal and footages from ATMs

Map ATM Till accounts to the ATMs on Finacle

Monitor ATMs performance to ensure high availability uptime nationwide

Train ATM Custodians nationwide on First Level Maintenance of the ATMs

Evaluate and ensure the implementation of corrective measures to exceptions raised by the

Control Functions of the Bank.

Work with the PTSPs to increase POS availability

Resolve support issues affecting the performance of a POS

Generate report daily, weekly and monthly for management review on ATMs and POS

Liaise and follow up with vendors to ensure open incidents are promptly resolved and closed.
Comply with the principles and policies in the information security hand book

Education

Minimum of a first

degree or its equivalent in a business /IT related discipline
Masters, MBA or a recognized professional certification will be an added advantage

Experience

3+ years of experience in an IT services/ operations function

How to Apply

For more information and job application details, see; First Bank of Nigeria Snr. Analyst ATM Support Jobs

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