Finosell Limited Customer Support Manager Jobs in Nigeria
Finosell Limited Customer Support Manager Jobs in Nigeria
About the jobFinosell is looking to hire a Customer Support manager to assist our customers with technical problems when using our products and services.
Responsibilities
Respond to customer queries in a timely and accurate way, via phone, email, or chat
Guiding product users through features and functionalities.
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update customer's accounts and internal databases with information about technical issues and useful discussions with customers
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share re with our Product and sales teams.
Requirements
Candidates should possess relevant qualifications and work experience.
Experience as a Customer Support Specialist
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Excellent communication and problem-solving skills.
How to Apply
Interested and qualified candidates should send their CV to: info@finosell.com using the Job Title as the subject of the mail.
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobs in Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.