Finn Church Aid Vacancies in Kenya

Finn Church Aid Regional Quality Adviser Vacancies in Kenya

Introduction

Finn Church Aid (FCA) is Finland's biggest development co-operation organisation and the second biggest organisation in Finland working in humanitarian aid. Finn Church Aid is a member of the ACT Alliance (ACT), an alliance of faith-based development and humanitarian aid organisations f orming one of the world's largest aid organisations.

Responsibilities

Contributing to the development of the CHS Action plan, and supporting its implementation. • Providing technical support on development and maintaining of context specific complaints response mechanisms (CRM), and contributing to FCA's global CRM-related policies and guidelines.

Supporting CHS integration into FCA's partnership tools and guidelines, and assisting country offices in applying the partnership guidelines and tools

Supporting the Country Programs in adopting FCA's project level PME guidelines and tools, and giving feedback to the HO on observed needs to revise/develop the tools and guidelines

Assisting Country Programs in managing of project evaluations and impact assessments • Liaising between the Country Programs and the HO when developing guiding documents and procedures related to quality and accountability.

Contributing to the development of FCAs new web-based project handling system

Assisting HO at managing investigations of sensitive complaints

Serving as a member of the Advisory Group

on Complaints Handling

Qualifications

Masters degree in a relevant domain or equivalent work experience

In depth work experience in development cooperation and humanitarian assistance in INGO sector; experience of operational development and/or humanitarian work in fragile contexts is an asset

Good knowledge on the Core Humanitarian Standard CMS, preferably through attendance organised by the CHS Alliance

Knowledge on complaints handling and complaints systems

Expertise in investigation of sensitive complaints

Good knowledge on the context of FCA's program countries in Africa and Middle East

Good facilitation skills and experience in conducting training in different cultural settings

Language skills: English and French native proficiency/ability to conduct complex professional training in both languages; Finnish language is an asset.

How to apply

Interested candidates should send their resume by 10th November, 2017 to:

recruitment.esaro@.kua.fi

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