Fidelity Services Group Alarm Installation Technician - Midrand Jobs in South Africa

Fidelity Services Group Alarm Installation Technician - Midrand Jobs in South Africa



Qualification & Experience:
  • Matric or equivalent
  • Minimum 5 years experience as an alarm technician
  • Extensive programming, wiring, installations, and fault-finding experience

    Job Requirements & Other Attributes:
  • Valid driver’s license essential
  • Must be PSIRA registered (Grade C)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox, and Telecom systems
  • Knowledge of CCTV, Intercom systems, and access control advantageous
  • Able to work standby as and when required

    Technical Duties:
  • Perform alarm installations as per quotation
  • Program alarm panels/system as per specifications
  • Issue clients with quotes on site for additional equipment if necessary
  • Plan the cable runs with the wireman
  • Obtain customer codes before attending a call daily and when on Standby
  • Complete handovers
  • Complete invoices and job cards after every installation
  • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call

    Performance Standards:
  • Ensure that installation corresponds to Sales Rep’s quotation
  • Ensure that alarms are programmed according to ADT prescribed standards
  • Ensure that the correct details are quoted
  • Adhere to SHE requirements at all times
  • Ensure that the correct customer details are obtained prior to attending the call
  • Ensure that handovers, invoices, and job cards are completed accurately and within prescribed standards
  • Ensure that feedback is provided timeously
    to the relevant parties

    General Duties:
  • Download cites every morning
  • Keep stock up to date and assist storeman with stock take
  • Keep the company vehicle clean
  • Submit petrol slips

    Performance Standards:
  • Ensure that stock is up to date at
  • Ensure that stock is up to date at all times and report any discrepancies
  • Ensure that the company vehicle is clean at all times
  • Ensure that petrol slips are submitted weekly

    Competencies (Technical & Behavioural):
  • Action Oriented
  • Priority setting
  • Customer Focus
  • Planning
  • Interpersonal savvy
  • Approachability
  • Functional / Technical Skills
  • Delegation
  • Integrity and Trust
  • Informing

    Internal Clients:
  • Installations
  • Servicing
  • Investigations
  • Operations
  • Technical Trainer

    External Clients:
  • FADT customers
  • Suppliers

    How to Apply

    For more information and job application details, see; Fidelity Services Group Alarm Installation Technician - Midrand Jobs in South Africa

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