FHI 360 ICT Associate Jobs in Zambia
FHI 360 ICT Associate Jobs in Zambia
Basic function Under the direction of the Senior Finance & Administrative Officer (SFAO), the ICT Support’s primary role is to support to the project office staff on issues related to desktop computers, laptops, printers, network connectivity and remote access.
Duties and responsibilities
Desktop/Laptops repairs and maintenance
Onsite desktop support (software, hardware and networks)
Software updates
Set up and configuration of new desktops, laptops, etc
Configuration of routers and wireless access points
Assist with the maintenance of network infrastructure
Troubleshooting user problems
Assist users with Video and telephonic conferencing as well as presentation setups
Receive procured equipment, prepare and install to user requirements
Recover equipment no longer required and follow disposal process
Ensure that desktop infrastructure includes the latest release of virus protection software
Follow escalation process in the event of problems
Assisting users with problems on Windows 7 and Microsoft Office packages
Printer support
Treat all users professionally
Qualifications and requirements
Minimum diploma in information technology, computer sciences or related course
3 – 5 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues
Office 365, Windows Server Administration and networking technologies such as VPN, firewalls and LAN technologies
Ability to explain basic technical concepts and Microsoft packages to other users
Strong communication skills
Team player and able to use their own initiative
How to Apply
For more information and job application details, see; FHI 360 ICT Associate Jobs in Zambia
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