Fenix International Team Lead Jobs in Nigeria
Fenix International Team Lead Jobs in Nigeria
Responsibilities, Deliverables and ActivitiesKey Responsibilities: Sales Target Achievement within assigned Clusters
Achieve Excellent PH of customer portfolio
Recruitment, Training and effective Team management of Sales Team
Deliverables and Activities:
Sales Target Achievement within assigned Clusters:
Market Initiatives - Drive market initiatives to achieve and increase quality customer base in the assigned clusters
Market Activations - Carry out weekly market activations in the territory to generate leads and eventual conversion to sales.
Product Targeting - Drive all product mix sales through the right product targeting to the right segment of the prospects / customers.
Product Presentation - Carry out product presentations and exhibitions within assigned clusters
Identify Opportunities - Constantly identify opportunities for driving activation and other sales within clusters.
Plans- Draw up weekly / Monthly route plans for the FPCs
Track Sales- Track daily / weekly / monthly sales target Vs actual with the FPCs
POS Location- Collaborate with CX, Operations on viable locations for POS Expansion and management
Achieve Excellent PH:
Sales Compliance - Drive sales process compliance within clusters
Customer Visits - Carry out daily/weekly customer visitations to resolve or escalate pending issues with customer systems
Influence Customer Behavior - Drive the right customer behavior on payments by ensuring customers are educated on the various channels of payments.
Product Choice - Ensure the right product is sold to the right customers
Field Clinic- Participate in Field clinic activities
Overdue Customer Lists- Monitor and Share weekly overdue customer lists with the FPCs
Training - Continuous training and coaching of RPCs on God/Bad portfolios, catch up etc.
Recruitment, Training and Team management:
Recruitment - Regularly recruit new Fenix Power Champions (FPC) within the territory.
Performance Monitoring - Weekly performance monitoring of RPCs and initiating corrective actions where required
Meetings - Hold regular meeting with the RPCs
Training - Regularly train and retrain cluster team leads on sales process, Sales pitch, products, Customer Service etc.
Commission Structure - Ensure FPCs understanding of commission structures (Colours) and journey with Fenix
Reward- Design reward and recognition schemes for high performing RPCs
Customer Forums - Participate in customer service forums, field clinics, weekly meetings with SCAs
Team Building - Drive #One Team goal within clusters
via team building activities
After Sales Support:
Overdue Customer Visits - Regularly visit overdue customers to ascertain their challenges and resolve
Escalate issues - Escalate lingering issues to the FSMs
Quality Check - Daily / weekly checks on quality of installations by FPCs
Swap stocks - Deploy and track swap stocks and children in the territory
Repossession - Repossess Fenix kits from fringe customers
Stakeholders Engagement:
Identify and organise official meetings with relevant external stakeholders such as local chiefs, community leaders, government officials etc
May represent the business during community engagements and goodwill activities
Reporting:
Send weekly / monthly reports on sales activities within the territory using the approved template
Required Skills and Experience
B.Sc. degree or equivalent
2-4+ years working in a role within a progressive sales and/or financial services environment with strong, quantifiable results
Experience or passion for working in developing markets
Highly Desired Skill:
Ability to work both in teams and independently
Passionate about solving problems for customers in rural communities
Proficiency in English Language and 1 or more other Nigerian Languages
Critical thinking skills (ability to think outside the box)
Good problem-solving skills (solutions-oriented)
Flexibility with the ability to work under pressure to meet deadlines
Willingness and desire to learn new ideas
How to Apply
For more information and job application details, see; Fenix International Team Lead Jobs in Nigeria
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.