Family Bank Senior Manager Consumer Banking Jobs in Kenya
Family Bank Senior Manager Consumer Banking Jobs in Kenya
Key Responsibilities:Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
Relationship building and management with strategic employers
Signing of new MOU’s with strategic partners for FBL to offer packaged products to employees
Ownership and follow through for resolution of customer issues from partner institutions
Spearheading market penetration for consumer products
Monitoring portfolio at risk for consumer facilities while providing leadership
Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies procedures.
Manage customer requests and transactions in compliance to FBL operational guidelines and procedures with zero tolerance to operational risk and frauds.
Develops, Coaches, motivates and manages the performance of individuals and teams within Consumer Banking and across the department to achieve success in career and business goals
Actively provides leadership by contributing to the collective Leadership Agenda and sharing business insights/ feedback to maximize the overall performance and wellbeing of the department
Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
Any other official duties that may be assigned to you from time to time by Management.
Key Competencies and Attributes
Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
Goal focused and able to spot business opportunities.
Builds networks and maintains strong relationships.
Has passion and drive to achieve results under difficult circumstances
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others
Drives high performance in teams.
Ability to develop productive working relationships and achieve results with deadlines.
Qualifications:
Bachelor’s degree in Commerce/Business related field.
Master’s Degree or Professional qualification in Banking or related field is a plus.
Comprehensive understanding of the Micro Banking market, external environment, and sector.
Strong presentation skill set
Good analytical skills
Highly effective communication and collaboration skills
High level of cooperation with others and is responsive to the bank’s and team’s needs.
Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.
How to Apply
ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 20th January 2023. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
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