Fairmont Mount Kenya Safari Club Banquet Manager Jobs in Kenya

Fairmont Mount Kenya Safari Club Banquet Manager Jobs in Kenya

About Our Hotel

The iconic Fairmont Mount Kenya Safari Club is a luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930’s as a hunting ground to a beautiful story today as a hotel within a conservancy.

The organization plays a crucial role in its host community through conservation and sustainability initiatives. As part of the conservation work, the property has a goal to rehabilitate and release the antelope species called the “Mountain Bongo’s” who were heading towards extinction and hence continues to make historic strides for future generations.

Nestled in the lush foothills of Mount Kenya, it is strategically located on the Equator offering 100 luxury rooms and villas. The hotel features a prestigious main structure that reflects the 1950’s colonial architectural design with a luxury country club feel, complemented by independent quaint cottages, including William Holden’s original cottage which offers breathtaking views of the mountain.

The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain.

Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.

What's in it For You:

Be part of creating the historic story of rehabilitating and releasing of the rare Mountain Bongo that was heading towards extinction.

Working with a hotel rich in history and known for exemplary services while growing your career

Employee Benefit Card offering discounted rates in Accor Worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What Will You Be Doing:

Build a service culture that is characterized by specialists, providing engaging service, creating memorable events

Supporting the Food & Beverage Manager with administration and strategic initiatives.

Lead by planning, communicating, ensuring ongoing training and execution of all standards are achieved in a timely and efficient manner.

Ensure all room set ups are accurate,

timely and meet established standards.

Take charge of Banquet event operation and ensure that all pertinent information is well received by team members.

Attend pre-function meeting with Event Organizers, disseminate information and changes to all relevant departments.

Ensure setup is in accordance to guests’ requirement based on Banquet Event Order

Communicate regularly to all team members regarding guest feed-backs, satisfaction and dissatisfaction received.

Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations.

Check and ensure that all operating supplies are well stocked and sufficient to run operation.
Plan the manning allocation/work assignment per Banquet event.

Supervise the maintenance of service standards during banquet service operations.

Engage and obtain guests’ feedback during operations to ensure satisfaction.

Handle guests’ complaints and comments tactfully and efficiently.

In charge of all outdoor activities including & not limited to (open fire concept dinner, Bongo breakfast, Slopes breakfast, Sundowners, Rose garden events, and Weddings)

We invite you to bring your passion for event planning and operations to our hotel as the Banquets Manager. We are all about turning moments into memories for our guests and colleagues here at our Hotel.

Your Experience and Skills Include:

Minimum of 3 years of relevant leadership experience in a similar role

Ability to focus attention on guest needs, remaining calm and courteous at all times

Service focused personality with previous leadership experience preferably in a 5 star or Premium property

Passion for events and turning moments into memories.

Strong interpersonal and problem solving abilities

The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure in a fast paced environment

Ability to work cohesively and collaboratively as part of a team

How to Apply

For more information and job application details, see; Fairmont Mount Kenya Safari Club Banquet Manager Jobs in Kenya

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