Fairmont Hotels Careers

27. Order Taker

Job Number: KEN00596

Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. As an Order Taker providing warm service, efficiency and knowledge of our menu offerings, you will ensure the accuracy and timeliness of every memorable meal.

Summary of Responsibilities:
Reporting to the Restaurant Manager

Consistently offer professional, friendly and engaging service

Assist guests regarding menu items in an informative and helpful way

Maintain proper telephone etiquette at all times

Have full knowledge of beverage lists

Record guest orders accurately and efficiently while honoring all special requests

Follow outlet policies, procedures and service standards

Have full knowledge of all menu items, garnishes, contents and preparation methods

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications:

Previous service experience an asset

Previous Point of Sale System experience preferred

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Constant sitting and standing throughout shift

Occasional lifting and carrying up to 20 lbs

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be eligible to work in Kenya.

Apply Today:
For more information and job application details, see; Fairmont Hotels Jobs in Kenya

Closing Date: 17.Dec.2016, 7:59:00 AM

28. Mini Bar Attendant

Job Number: KEN00597

Your organization and service skills as a Mini Bar Attendant will ensure our guests enjoy an appetizing in room selection of snack and beverage items.

Summary of Responsibilities:
Reporting to the Food & Beverage Service Manager

Consistently offer professional, friendly and engaging service

Collect in-house guest and arrival lists for the day

Record any mini-bar items used to ensure accuracy in billing

Ensure in room service-ware items are clean and as per standards

Restock all mini-bar items in fridge prior to guests’ arrival and during their stay

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications:

Previous service experience an asset

Previous Point of Sale System experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow Colleagues without constant supervision·

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Occasional lifting and carrying up to 20 lbs

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be eligible to work in Kenya

Apply Today:
For more information and job application details, see; Fairmont Hotels Jobs in Kenya

Closing Date: 17.Dec.2016, 7:59:00 AM

29. Senor Hostess /GR F&B

Job Number: KEN00590

Senior Hostess/Guest Relations As a Senior Hostess (GR) with Fairmont Mount Kenya Safari Club, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our

restaurants and lounges, making them feel welcome and valued.

Summary of Responsibilities:
Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer a professional, friendly greeting and engaging service

Understand the Server’s tasks in the outlet

Understand shift end reports in the outlet and the POS system

Responsible for supervision of other hostesses and overall guest relations at the restaurants

Assist guests regarding food and beverage menu items in an informative and helpful way

Have knowledge of all menu items, garnishes, contents and preparation methods

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications:

Previous service experience an asset

Previous Point of Sale System experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Occasional lifting and carrying up to 20 lbs

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be eligible to work in Kenya

Apply Today:
For more information and job application details, see; Fairmont Hotels Jobs in Kenya

Closing Date: 17.Dec.2016, 7:59:00 AM

30. Pastry Sous Chef

Job Number: KEN00640

Exceptional service and cuisine are hallmarks of the Fairmont Hotels & Resorts dining experience. As Pastry Sous Chef, the creativity and culinary skills you bring to the Pastry team will create spectacular desserts that bring a delectable end to every memorable meal.

Summary of Responsibilities:
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues

Lead and supervise the quantity of the Pastry department, as well as coordinate the production as it relates to banquet and restaurant functions

Conduct daily shift briefings to Colleagues in absence of Executive Pastry Chef

Assist in the development of new dessert, pastry and bread products

Follow payroll costs and productivity within budgeted guidelines

Provide training for new Pastry Colleagues

Ensure the cleanliness and maintenance of all work areas, utensils, and equipment

Follow kitchen policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications:

Previous leadership experience in a Pastry production required

Diploma Certification in a Culinary discipline required

Working knowledge of sugar work/chocolate skills an asset

Computer literate in Microsoft Window applications an asset

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Visa Requirements: Eligible to work in Kenya

Apply Today:
For more information and job application details, see; Fairmont Hotels Jobs in Kenya

Closing Date: 18.Jan.2017, 7:59:00 AM

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