Fairmont Hotels Careers in Kenya

Fairmont - Norfolk Hotel Duty Manager Careers in Kenya

At Fairmont Hotels & Resorts, our Colleagues and Leaders are with the exceptional service they provide to our guests – and also to one another. Be an ambassador for your hotel team as Duty Manager, where you will provide support as needed throughout all departments in support of efficient hotel operations and a memorable guest experience.

Summary of Responsibilities:

Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Oversee the smooth operation of the property and be the key contact for any guest issues or hotel emergencies

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies

Shift work required

Other duties as assigned

Qualifications:

Previous leadership experience required

Previous Property Management System experience preferred

Computer literate in Microsoft Window applications preferred

University/College degree in a related discipline an asset

Must possess a professional presentation

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be a Kenyan Citizen

How to Apply

Apply online by 29th September 2017.

For more information and job application details, see; Fairmont - Norfolk Hotel Duty Manager Careers in Kenya

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Fairmont - Norfolk Hotel In Room Dining Server Careers in Kenya

Summary of Responsibilities:

Reporting to the Outlet Supervisor, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Assist guests regarding menu items in an informative and helpful way

Follow outlet policies, procedures and service standards

Have full knowledge of beverage lists and promotions

Have full knowledge of all menu items, garnishes, contents and preparation methods

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications:

Previous service experience an asset

Previous point of sale system experience an asset, but not required

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects

of Position (include but are not limited to):

Constant standing and walking throughout shift

Frequent lifting and carrying up to 20 lbs

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be eligible to work in Kenya

How to Apply

Apply online by 29th September 2017.

For more information and job application details, see; Fairmont - Norfolk Hotel In Room Dining Server Careers in Kenya

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Fairmont - Norfolk Hotel Room Attendant Careers in Kenya

Summary of Responsibilities:

Reporting to the Executive Housekeeper responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
Sign in and out master keys daily

Maintain proper usage of cleaning supplies and equipment

Update and record all cleaned rooms

Return and properly tag all lost and found articles in the Housekeeping Office

Follow departmental policies and procedures and service standards

Report necessary maintenance items

Follow all safety and sanitation policies

Other duties as assigned

Qualifications:

Previous housekeeping experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Constant standing and walking throughout shift

Frequent lifting and carrying up to 30 lbs

Frequent kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be a Kenyan Citizen

How to Apply

Apply online by 29th September 2017.

For more information and job application details, see; Fairmont - Norfolk Hotel Room Attendant Careers in Kenya

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