Executives Placements Onsite Engineer- Pietermaritzburg Jobs in South Africa

Executives Placements Onsite Engineer- Pietermaritzburg Jobs in South Africa


Job Description

The Role:

Essential functions:

  • Meet SLA Requirements.

  • Remote or Telephonic Resolution.

  • Productive Call Rate.

  • Productive Time.

  • To ensure that all company equipment is always kept in good condition (Desktop PC, Tablet/Charger/Cover).

  • To ensure that correct closure codes are used.

  • Adherence to Call Management System/any assisted tool used workflows.

  • Ensure that no calls have aged past the agreed upon number of days and those which have, are escalated to ensure closure.

  • All calls to be regularly updated correctly with relevant details. must be part of the job function and truly necessary or required to perform the job.

    Skills and Experience

    Qualification Essential Competency:

  • Grade 12

  • CompTIA A+ and CompTIA N+ (Valid)

  • 3 Year IT Experience with Desktop support and Printer repairs.

    Experience Required:

  • IT Experience with Desktop support and Printer repairs.

  • Must be experienced in Windows environment, practical in-service delivery, Generalist.

  • Experience in Mobile Device support.

  • Network Support

    Other:

  • Own Car Essential and must be willing to travel

    Benefits

  • Petrol card

    How to Apply

    For more information and job application details, see; Executives Placements Onsite Engineer- Pietermaritzburg Jobs in South Africa

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