Excel and Grace Customer Service Representative Jobs in Nigeria

Excel and Grace Customer Service Representative Jobs in Nigeria




Job Description

  • Recieve Guests and provide introductory information to new customers

  • Answer incoming calls and redirect them.

  • Attend to customer via phone calls and social media platforms

  • Handle customer service issue and escalate to proper authority

  • Follow up on queries and give feedback to clients

  • Collect client feedback for management

  • Assist in performing admin duties as may be assigned

    Requirements

  • A minimum of 1 year of proven experience in a similar role.

  • Good understanding of customer service best practices.

  • Superb written and verbal communication skills.

  • Excellent organizational and multi-tasking abilities.

  • Strong knowledge of MS Office programs.

  • Admin experience is an added advantage

  • Social media savvy.



    How to Apply

    Interested and qualified candidates should forward their CV to: hr@eandg.com.ng using the Job Title and Location as the subject of the (E.g Customer Service - Kado).

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