Equity Bank Kenya Quality Assurance Officer - Pharmacy Services - Equity Afia Jobs in Kenya

Equity Bank Kenya Quality Assurance Officer - Pharmacy Services - Equity Afia Jobs in Kenya



Description

Since inception in 2015, Equity Afia has established 87 primary healthcare centres located in 30 counties across Kenya. Its vision is to champion affordable and accessible healthcare in Africa and its mission is to provide access to inclusive quality healthcare and health financing to enable people lead productive lives.

Equity Afia operates through a Franchise model and the current clinics are owned and managed by doctors (Medical Officers, Pharmacists and Dentists) and Clinical Officers (COs) who are beneficiaries of Equity Leadership Program (ELP). By the end of the year 2023, the network is expected to expand to 150 and 30 clinics in Kenya and DRC respectively.

Over the next 5 years the network is expected to expand to 1,000 clinics in East and Central Africa following the footprint of the bank.

The Franchise is supported by a Head office team whose mandate is to streamline the policies, processes and protocols within the network ensuring standardization of the quality of care to our patients. The team comprises of a General Manager, Clinical Quality Assurance, Finance and Credit Control, Business Development and Expansion, HR, ICT, Procurement and Operations.

Position: Quality Assurance Officer – Pharmacy Services

The Quality Assurance Officer – Pharmacy Services will coordinate Equity Afia quality assurance initiatives as part of the QA team. They will contribute to the establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered at Equity Afia.

They shall be responsible for:

  • Develop, implement, and maintain a robust quality management system for the pharmacy, in compliance with relevant regulations and guidelines.

  • Conduct regular inspections and audits of pharmacy operations, facilities, and documentation to identify areas for improvement and ensure adherence to quality standards.

  • Perform risk assessments to identify potential quality issues and develop
    strategies to mitigate them.

  • Collaborate with internal departments and external stakeholders to establish and maintain quality agreements and supplier quality programs.

  • Review and approve standard operating procedures (SOPs), validation protocols, batch records, and other relevant documents to ensure compliance with regulatory requirements.

  • Monitor and evaluate product quality complaints, deviations, and non-conformances, and lead investigations to determine root causes and implement corrective actions.

  • Provide training to pharmacy staff on quality-related topics, including GMP, quality systems, and documentation practices.

  • Stay up to date with regulatory changes and industry best practices related to pharmaceutical quality assurance.

  • Prepare and submit reports to regulatory agencies as required.

  • Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities.

    Qualifications

    Desired Academic & Professional Qualifications

  • Diploma in Pharmacy or Bachelor of Pharmacy
    Quality or Health Services Management background

  • At least 5-years’ post-qualification experience clinical practice

  • At least 2 -years’ experience implementing quality management systems in a busy clinical set up

  • Membership and duly licensed by a professional body (Pharmacy and Poisons Board)

  • MS Office proficiency, very good data analytical, presentation & report writing skills

  • In-depth understanding of good clinical practice requirements.

  • Excellent problem-solving skills and demonstrated ability to manage multiple tasks.

  • Good leadership/people/ team skills

    How to Apply

    For more information and job application details, see; Equity Bank Kenya Quality Assurance Officer - Pharmacy Services - Equity Afia Jobs in Kenya

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