Equity Bank Kenya Quality Assurance Officer - Nursing Services - Equity Afia Jobs in Kenya
Equity Bank Kenya Quality Assurance Officer - Nursing Services - Equity Afia Jobs in Kenya
Description Since inception in 2015, Equity Afia has established 87 primary healthcare centres located in 30 counties across Kenya. Its vision is to champion affordable and accessible healthcare in Africa and its mission is to provide access to inclusive quality healthcare and health financing to enable people lead productive lives.
Equity Afia operates through a Franchise model and the current clinics are owned and managed by doctors (Medical Officers, Pharmacists and Dentists) and Clinical Officers (COs) who are beneficiaries of Equity Leadership Program (ELP).
By the end of the year 2023, the network is expected to expand to 150 and 30 clinics in Kenya and DRC respectively. Over the next 5 years the network is expected to expand to 1,000 clinics in East and Central Africa following the footprint of the bank.
The Franchise is supported by a Head office team whose mandate is to streamline the policies, processes and protocols within the network ensuring standardization of the quality of care to our patients. The team comprises of a General Manager, Clinical Quality Assurance, Finance and Credit Control, Business Development and Expansion, HR, ICT, Procurement and Operations.
The Quality Assurance officer– Nursing Services will coordinate Equity Afia quality assurance initiatives as part of the QA team. They will contribute to the establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered at Equity Afia.
They shall be responsible for:In Liaison with the Head of Clinical Services, develop and implement a formal clinical quality and patient safety program.
Drive the development and implementation of comprehensive care strategies, initiatives and programs that will lead to the achievement of quality patient care and growth.
Providing technical guidance and support to the HR department to ensure an effective staff management process for the facilities is in
place and is operational.
Ensure the clinical staff are current with up-to-date clinical information and practices.
Ensuring that clinical operations comply with established standards and regulations.
Participates in budget development.
Support the procurement processes of clinical items for the medical centres.
Conduct internal and external controls to monitor the performance of the section and take prompt action to maintain quality service.
Auditing compliance and conduct all scheduled and random audits of Equity Afia clinics.
Advice the Head of Clinical Services on unfavourable trends in unmet indicators for timely remedial action.
Lead Equity Afia clinics in conducting Root Cause Analysis (RCA) and implementation of preventive/corrective action.
Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities.
Qualifications
Desired Academic & Professional Qualifications
Diploma in Nursing, or Bachelor of Science in Nursing
Quality or Health Services Management background
At least 5-years’ post-qualification experience clinical practice
At least 2 -years’ experience implementing quality management systems in a busy clinical set up
Membership and duly licensed by a professional body (Nursing council of Kenya)
MS Office proficiency, very good data analytical, presentation & report writing skills
In-depth understanding of good clinical practice requirements.
Excellent problem-solving skills and demonstrated ability to manage multiple tasks.
Good leadership/people/ team skills
How to Apply
For more information and job application details, see; Equity Bank Kenya Quality Assurance Officer - Nursing Services - Equity Afia Jobs in Kenya
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