Equity Bank Kenya Business Performance Analyst - International Banking Jobs in Kenya

Equity Bank Kenya Business Performance Analyst - International Banking Jobs in Kenya

In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in International Banking Department.

Job Purpose

The role will evaluate business and system performance and the expected outcomes, evaluating quality controls to see how effective they are and identifying the possible errors. These evaluations have to be communicated to the management to enable them to make informed decision in regards to the business.

Duties and Responsibilities

Perform Business Analysis, Manage & Reduce Risk

Business Performance Analyst will work with knowledgeable colleagues in various departments in Diaspora Banking to define, design and develop analytic solutions to improve optimization and mitigate risks.

Apply timely, accurate and consistent understanding of risks across the Diaspora Banking and Remittances to predict and gauge operational risks, Credit risks and Market risks.

Combine data from multiple sources like Core Banking systems, International money transfer services provider’s business portals, current affairs happening to respond to high level business needs.

Improve Operational Efficiency

Business Performance Analyst will provide insight into which operations in Diaspora Banking and Remittances can become leaner but more efficient and help manage profitability planning, analysis and reporting by each product and customer segment.

Business Performance Analyst will from time to time improve operational efficiency by providing insight into the operations of Diaspora Banking and its subsidiaries to become more profitable.

Will proactively suggest areas that require further analysis to generate more ideas for improvements.

Will work closely with the Senior Business Performance Analyst and other team members to capture data requirements and present final analysis to the stakeholders and the senior management.

Increase Profitability

Business Performance Analyst will provide to the management with the insights it needs to understand its customers and determine whether the products provided meet their needs.

Will create standardized analytical tools to obtain relevant data from the Banks database for the purposes of data reporting and analysis and thereby develop and maintain complex analytical reports and dashboards.

Increase Customer Services and Satisfaction
Business Performance Analyst will provide insights to understand diaspora customers and determine whether the products that are offered by the Bank are meeting customers’ needs.

Will help provide a single view of the customer for service, sales, marketing or risk purposes and facilitate more effective cross-selling of products to the existing customers.

Qualifications

Broad technical understanding (performance analyst)

Stays abreast of industry developments to make cost effective use of new and emerging tools and technologies.

Keeps up to date with advances in digital analytics tools and data manipulation products.

Communicating analysis and insight

Should be able to use the most appropriate medium to visualize data to tell compelling and actionable strategies relevant for business goals.

Presents, communicates and disseminates analysis and recommendations effectively, appropriately and with high impact.

Performance measurement

Enables the team to develop a performance framework including key performance indicators (KPIs) for a service or product.

Provides the intelligence to support the formulation of both short-term and long-term strategic plans.

Is able to identify and analyse options, and assess their feasibility and operational impact.

Ensures that business solutions are aligned with strategy, business goals and end user needs.

Undertaking analysis and providing insight

Able to turn data into valuable insights that inform decisions.

Has an understanding of analytical tools and is numerate.

Collects, collates, cleanses and interprets data to derive meaningful and actionable insights.

Able to identify and apply the most appropriate analytical techniques to bring different sources together to tell a story.

Involves teams in analytics to increase consensus and challenge assumptions.

Verification and validation of data and analysis

Is aware of quality assurance techniques including those used by other analytical professions.

Identifies the right data sources and then validates and understands how to interpret the results.

Ensures data is fit for purpose.

Understanding analysis across the life cycle

Understands the different phases of product delivery and is able to plan and run the analysis for these.

Able to contribute to decision-making throughout the lifecycle.

Works in collaboration with user researchers, Developers and other roles throughout the lifecycle.

Understands the value of analysis, how to contribute with impact and what data sources, analytical techniques and tools can be used at each point throughout the lifecycle.

Understanding constraints (performance analyst)

Able to understand and work within the given constraints (including but not limited to technology, policy, regulatory, financial, legal, ethical, user constraints) and to challenge constraints that can be changed.

Capable of ensuring compliance against constraints by adapting products and services where needed with a particular focus on data security and privacy concepts including data protection.

User-centered analysis

Understands and can identify who users are and their needs based on evidence.

Puts users first and can manage competing priorities.

Understands the importance of analysis to user centered design and collaborates with professions that are focused on user centered design (for example, user research, user experience, content, design, business analysis).

Acts as a voice of the internal user and end user, and brings together data from varying sources to ensure that all members of agile delivery teams have access to actionable insights.

How to Apply

For more information and job application details, see; Equity Bank Kenya Business Performance Analyst - International Banking Jobs in Kenya

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