Equity Bank Agent Support Executive Jobs in Kenya

Equity Bank Agent Support Executive Jobs in Kenya

Description

Offer 1st and 2nd level support to resolve issues raised by agents as and when received

Work with operations on creation of agent accounts on the system within defined agent creation processes and turnaround timelines

Build strong relationships while working with and supporting RSMs & Payments teams in tracking their performance, identifying gaps and remedial actions.

Generate weekly, monthly, and quarterly reports on the sales and competitor trends.

Work with payments to recruit more Agent accounts and help them grow and understand the business.

Represent the company on ground and handle any other cases that may be raised/occur that may affect the company positively or negatively.

Facilitate and carry out the launch of all new products and services in the market/field.

Promote Product visibility in the market

Ensures the achievement of sales and revenue targets through agents

Implement sales and distribution activities and ensure effective distribution of marketing collaterals

Training agents and customers on products and services

Generates Reports and shares with various stake holders.

Ensure satisfactory agent experience

Qualifications

Bachelor’s degree

1 year of experience in administration

2 years of experience from financial and or telecommunications will be an advantage

How to Apply

For more information and job application details, see; Equity Bank Agent Support Executive Jobs in Kenya

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