Enterprise Systems Engineer Jobs in Kenya – Computer Revolution Africa

Enterprise Systems Engineer Jobs in Kenya – Computer Revolution Africa


Job Purpose:

  • The purpose of the Engineer position is to help our customers deploy and build reliable infrastructure systems, integration of complex solutions built on the various platforms.

  • The engineer supports a diverse variety of technical solutions built with Microsoft technology as well as other technologies.

    Responsibilities (Functions and duties)

  • Review and understand design document, scope of work and project plan for project.

  • Deploys and configures agreed solutions as per the project plan and SOW.

  • Provides daily and weekly reports on progress of project to Team Lead.

  • Skills transfer to client team on deployed solution.

  • Provides after sales service including follow up support on deployed solution for agreed time-period.

  • Receives requests for support, ensures the calls are recorded and provides technical support to resolve issues.

  • Develops incident reports based on technical support provided and closes call.

  • Performs technical evaluations of infrastructure equipment and provides recommendations for improvement.

  • Prepares and maintains clear documentation and records on system configurations and changes for deployed solutions and support.

  • Works with other technical teams to ensure contractual performance.

  • Attends training on various products and ensures relevant certification of the same.

  • Trains Interns on products, processes and procedures for the department.

  • Attends training on various products and ensures relevant certification of the same for self and others.

  • Experience: Three (3) year
    experience in a similar position.

    Qualifications:

  • Academic: Bachelor’s Degree in Computer Science or Information Technology and/or related fields or equivalent in certificates and experience.

    Specialist knowledge required:

  • Certifications in various engineered systems, Servers, Storage and Tape, Networking and Data Center Products, Enterprise Communication, Virtualization and Services.

  • Azure, AWS Certifications

  • MCSE

  • CCNA (Cisco Certified Network Associate Routing & Switching )

  • ITIL Foundations certification

  • Dell and VMware Certifications

  • Cloud computing

  • Any other certifications required by the Company

    Behavioural Competencies:

  • Ability and willingness to stay up to date with emerging trends and technologies

  • Problem solving skills

  • Troubleshooting skills

  • Analytical skills

  • Ability to work under minimal supervision

  • Ability to work as a team

  • Ability to work within tight deadlines

  • Written and verbal communication skills

  • Planning and organising skills

  • Ability to make decisions

    How to Apply

  • The applications should be sent to

  • info@cragroup.co.ke

  • Deadline: 10th September 2020

  • Only qualified and shortlisted candidates will be contacted.


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