Emerge Egress Consulting Marketing Team Leader-Hospitality Jobs in Kenya





Emerge Egress Consulting Marketing Team Leader-Hospitality Jobs in Kenya; A leading restaurant in Nairobi seeks an aggressive, proactive individual with drive to manage a marketing team, achieve high revenue and create unique marketing strategies for traditional marketing and digital platforms.

Core Duties and Responsibilities

  • Conduct market research to identify new opportunities and trends in the hospitality sector.

  • Develop business development strategies that generate quality leads for our clients.

  • Develop and execute comprehensive marketing strategies and plans.

  • Identify new /potential opportunities for growth and market penetration.

  • Lead initiatives to build and maintain strong relationships with existing clients while ensuring high levels of customer satisfaction.

  • Oversee the creation of digital marketing content including online advertisements, email campaigns , field visits, and marketing collateral.

  • Monitor and analyze market trends, customer behavior, and competitor activity.

  • Lead the development and execution of surveys and market research to inform strategic decisions.

  • Prepare regular reports on marketing and business development activities and outcomes.

  • Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.

  • Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.

  • The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.

  • Plan and coordinate corporate events and activities aimed at enhancing brand visibility.

  • Represent the Organization in external forums, meetings, conferences, and workshops as needed.

  • Establish a sales team to push the organizations service offering to the market.

  • Develop work plans, market segmentation and sales strategies for implementation by the sales team.

  • Review the current organizational services and make recommendations that will meet the targeted market share.

  • Overall responsibility for efficient customer service levels.

  • Ensure achievement of monthly targets and objectives.

  • Participate in the gathering, analyzing and interpretation of data from competitors, customers and the wider market.

  • Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.

  • Collaborate with the management team to align marketing
    efforts with overall business objectives.

  • Manage the marketing budget and ensure cost-effective use of resources.

  • Train and supervise the client service and marketing team to achieve departmental goals.

  • Perform any other duties as may be assigned.

  • Implement and manage social media strategies to increase brand awareness, engagement, and lead generation.

  • Foster engagement with the target audience by actively involving them in marketing initiatives to enhance campaign effectiveness and drive higher conversion rates.

  • Oversee SEO strategies to enhance website visibility and organic traffic.

  • Manage and optimize Google Ads campaigns to improve traffic, conversions, and return on investment (ROI).

  • Conduct market research to understand industry trends, customer behavior, and competitive positioning, using insights to refine marketing strategies.

  • Stay informed about industry trends, emerging technologies, and best practices to drive innovation in marketing efforts.

    Job Specifications and Qualifications

  • Diploma/Bachelor’s Degree in Sales and Marketing, Business Administration, Communication, or a related field.

  • At least 3 relevant experience in Sales and Marketing.

  • Proven track record of successful marketing campaigns and business development initiatives.

    Key Competencies

  • Strong leadership skills

  • Strong aggressive marketing skills

  • Excellent negotiation skills

  • Business Acumen Skills

  • Excellent media relations skills

  • High Integrity

  • Ultimate Customer Service

  • Creativity skills

    How to Apply

    If interested in the position and meet the above requirements, kindly send your CV to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line. Interviews are conducted on a rolling basis. Only shortlisted applicants will be contacted.

    For more information and job application details, see;

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