Elysian Resort Runda Jobs in Kenya
Elysian Resort Runda Food and Beverage Coordinator Jobs in Kenya
IntroductionElysian Resort Runda is a new 3 star Residential Conference facility in Runda, Nairobi.
Responsibilities
Organize, direct and evaluate food and beverage service
Recruitment and training of staff
Shift scheduling
Performance management; monitor staff performance and provide feedback
Monitor revenues and expenses
Ensure practice of health and safety regulations
Negotiate supplier arrangements for food and beverage products
Negotiate with clients for use of facilities for conferences & events.
Work closely with the Manager to ensure correct stock levels are available to assist the Operational Food and Beverage team
Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
Champion a training culture within the Food and Beverage team to ensure succession planning, and a culture that exceeds the very best the industry has to offer
Responsible for maintaining and helping to enforce the agreed standards for each outlet by conducting and managing monthly audits
Manage and monitor expenditure associated with F&B equipment repair, manage the asset register and assist budget setting each year for the department
Assist the planning and implementation of new ideas and menu specifications periodically
Provide constant leadership, counselling, advice and feedback to the service team
Qualifications
Diploma / Certificate in F & B Service Supervision from a reputable institution
At least 4 years work experience in a similar position in a large hotel
Excellent F &B Service techniques as well as knowledge
How to Apply
Interested candidates should send their resume before 17th November, 2017 to:
recruitment@impact-by-design.com
Elysian Resort Runda Front Office Jobs in Kenya
Responsibilities
Ensure outstanding customer service delivery at all times.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Use selling techniques to sell room nights, increase occupancy and revenue.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Ensure the FO team adheres to company credit limit / floor limit policies.
Allocate rooms to expected arrivals in line with the guest preferences and special requests.
Build strong relationships and liaises
with all other departments’ especially housekeeping, reservations etc.
Ensure efficient operation of the PABX equipment, including, incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
Cross check that all billing instructions are correctly updated
Control cash transactions at the front desk and maintains complete responsibility for banking transactions of the department
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Ensure safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
Participate in hotel committees and task force assignments.
Assist all departments in servicing the guests during high volume periods.
Take responsibility in the absence of the duty manager
Qualifications
A diploma/Certificate in Hotel Management or in Front Office Operations from a reputable institution
At least 3 years work experience in a similar position in a four star establishment
Have experience with several hotel operating systems (Fidelio, Opera, Micros etc)
How to Apply
Interested candidates should send their resume before 17th November, 2017 to:
recruitment@impact-by-design.com
Elysian Resort Runda Housekeeper Jobs in Kenya
Responsibilities
Maintain hotel cleanliness
Prepare work schedules for housekeeping staff and manages their leave schedules ( rooms and public areas)
Train staff in housekeeping techniques and emerging trends
Administer guest satisfaction inspection procedures and reports
Maintain high guests services philosophy in the department
Ensure cleanliness standards contribute to the delivery of consistent guest services
Ensure safety of guests and staff in the guest rooms and public areas
Responsible for maintaining and procuring hotel furnishings, restaurant and guest room linen
Responsible for both guest and hotel laundry
Qualifications
Degree in Hospitality Management
Diploma in Housekeeping
At least 4 years work experience in a similar position within a large hotel
Interior decorating skills and Floral arranging skills
How to apply
Interested candidates should send their resume before 17th November, 2017 to:
recruitment@impact-by-design.com
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Kenya.
