Eldotec Consultancy Services German Supplier Support Agent Jobs in Kenya

Eldotec Consultancy Services German Supplier Support Agent Jobs in Kenya

Job Description

The Supplier Support Agent will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

Communicate with suppliers through a multi channel approach including emails, phone calls and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided;

Work directly with Assent’s Enterprise and Mid-Market suppliers to be a valuable resource to help them respond to their compliance requests;

Handle inbound calls from suppliers to help them troubleshoot, navigate their compliance requests by providing a positive experience;

Engage with unresponsive suppliers through outbound calls, supplier education and webinar invites;

Validate and ensure Quality Assurance for compliance data provided by our suppliers;

Qualifications

Great verbal and written communication skills, primarily in English, however proficiency in the German language is required for this supplier group;

Bachelor’s Degree/Higher diploma from a recognized learning institution;

1 years related work experience would be considered an asset (eg. administration, call centre representative, hospitality);

Computer proficiency using MS Office Suite and Google Applications;

How to Apply

For more information and job application details, see; Eldotec Consultancy Services German Supplier Support Agent Jobs in Kenya

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